SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 185 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-20 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Health Beauty Care Online Store (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of www.health-beauty-care.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Hello!!! Goods received.
Excellent means. I like it and it's inexpensive. As a gift, a probe of emulsion. Delivery about a month.
Mask chic. I take it for the second time. Volume 40gr The consistency is very pleasant, gentle, thick. The aroma is unrealistically pleasant for me personally. It is light, sweet, smells like sweets) In the composition of natural components: olive oil, camellia extract, hyaluronic acid, green bean extract. After applying the feeling is very cool. The mask is gentle, easily distributed over the skin. After use, the skin is soft, elastic and moisturized.
A 40g jar, small, but the consumption is quite economical, enough for a long time. The color of the mask is swamp-Green, a pronounced aroma of legumes, which is complained about in reviews, but which I really like, I do not know why, associations, associations the mask is easily applied and distributed over the skin, does not tighten it, it is worn on the face very comfortable. The mask contains an extract of green beans, has a soft and delicate texture. Helps restore skin-fat balance, nourishes, moisturizes dry and rough skin, cleanses pores, improves dull skin color. Method of application is simple: apply the mask with a smooth layer, avoiding the skin around the eyes and lips, leave for 20 minutes and wash off with warm water. The skin after application becomes smooth, gentle, velvety.
Mask with bean extract. Has a dark swamp color and a pleasant smell of beans. For application I used a brush to make it more convenient. Held 20 minutes until completely dry, the mask did not tighten the face, then washed off. The face after the mask is pleasant, smooth. On his face was just a jumper, after the mask he showed up the next day. And so would torment me for another week. Masks will last for a long time, because the bubble is big enough. I really liked the product.
Cleansing green face mask from Oedo official store. Mask for the face came to the RB in 24 days, packed in a branded sealed box. On the box there is all the information about the product and shelf life. The mask is in a jar of 40 gr. By consistency, the mask is thick, green. I put the mask on the cleansed face of the skin and leave for 20 minutes, the mask is distributed smoothly. In 20 min I wash off with warm water. The skin after application becomes smooth and gentle. This mask helps to restore the skin-fat balance, and also cleanses the pores of the skin. I liked the effect, I was pleased with the order. And the store put as a gift a probe cream, a trifle, but nice. I can safely recommend the mask!
Маска супер! Хорошо успокаивает кожу! Уходит расдражение. После применения кожа гладкая- гладкая!!!
A powerful cleansing face mask with mung beans will remove skin irritation and cleanse pores. Thanks to the key components, the effect of porcelain skin is easily achieved. Beans Mung-contribute to narrowing pores, nourish and soften the skin, cope with age-related skin changes. Glycerin-softens and smoothes the skin, restores its barrier functions. How to use: Apply a small amount of mask to the cleansed skin of the face, neck, neckline. After 10-15 minutes rinse and wipe the face with tonic.
Interesting green mask, like clay. The effect is not bad, the mask is pleasant to use, the skin after it is clean and silky. As a gift, the store put the probe of a moisturizing emulsion-just right to fix the effect from the mask.
High-efficiency mask for cleansing the face with green beans from the brand # Oedo. Ideally cleanses the problem skin and gives a healthy radiant appearance, fights with the effects of acne. Moscow is based on natural components does not cause irritation or redness. The mask has a very thick structure and a pleasant smell. Apply the mask to a thin layer on the cleansed skin of the face for 15-20 minutes, then wash off. I after the mask I use a serum for additional nutrition to the skin and then the cream of the same brand Oedo mask I use once a week the mask really works effectively fights with the mask. within 7 days after order very well packed, track tracked point mask recommend to buy.
The masochka is tiny. But like good)
It's been about two months. Long time.
I ordered 24.07, and 03.08 has already arrived. I order this mask all the time, I really like it. The skin after it is very gentle
Very quickly, delivery from Russia. Quality is good, I order not the first time Thank you for the gift
Delivery 2 months, the mask did not try, then I will add.
We use this product with pleasure. I order not the first time. Does not cause dryness, allergies. I'm happy.
The mask comes packed in a branded box, sealed in mica. A 40g jar, small, but the consumption is quite economical, enough for a long time. The color of the mask is swamp-Green, a pronounced aroma of legumes. The mask is easily applied and distributed over the skin, does not tighten it. Method of application: apply the mask with an even layer, avoiding the skin around the eyes and lips, leave for 20 minutes and wash off with warm water. The skin after application becomes smooth, gentle, velvety. Delivery 3 weeks to Moscow. Packed well, nothing was damaged. Recommend!
It took less time than expected to arrive, the app said 3 months and arrived in one, the smell is something strong and unpleasant, I still don't notice effects
Excellent!
I like it. But it took me so long to get there.
Takes long
My favorite cosmetics!
Although the boat is quite small, it works pretty well
Fast delivery, well packed. Since the jar is 50 ml., it seems that it is small, but it is applied to the skin very sparingly. The smell is pleasant. It warms up a little. Well washed off. After the mask, the skin is soft and moisturized.
muy bien
Mask good
I'm ordering this mask second time and is more then amazing. My skin is very sensitive and I have no problems after using. The skin remain very soft and smooth. Definitely recommend. And the quantity of the mask is enough for a very long time.
With an interesting smell. Mask Green, thick. Well applied with a brush, does not flow. Applied to the cleansed face with a brush 2 times a week. Waited 20 minutes and washed with warm water, then applied the cream. Allergies did not cause. The skin has become tender, moisturized and velvety. The face does not tighten and does not dry. I have combined skin. The mask came well. More result, to be honest, I did not see. My enlarged pores, freckles and wrinkles are all in place.
Everything came safe and sound .. I did not communicate with the store, thank you, I liked it very much.
Fast shipping arrived
The goods came. Everything is fine. I didn't.
Delivery is very long, about three months. The mask is super, it smells like vanilla, something sweet. On the face a little dries, washed off easily. I can not say that it removes imperfections, but purely aesthetically very nice to apply and walk with it. Thanks to the store, but expect of course a very long time. I already forgot about her.
Zach didn't come back the money.
The mask received a long delivery! Not yet.
Packed well, boxes in packages, tubes closed with foil, see what will effect after application
заказ пришел быстро, за 20 дней до Сочи. маска мне понравилась)) Имеет приятный ореховый запах. Расходуется экономно, наносится легко. Мою кожу очень хорошо увлажняет. Аллергии на маску не было. В подарок продавец положил пробник крема. Который мне тоже оооочень понравился). Заказала еще себе маску, а также другой косметики у этого продавца. Рекомендую этот магазин))
Отлично!
Спасибо. Заказываю у этого продавца. Эту маску применяю давно, хорошо смягчает и увлажняет кожу.
feels creamy when applied and not drying
Got it safe. Thanks. Good luck.
Все соответствует описанию. Долго шло, месяца
Сегодня получила и тут же попробовала, ощущения приятные, кожа как бы шелковистая, мне показалась что матирует. До этого брала крем с улиткой, я от него в восторге, заказала ещё два вместе с маской. Доставка месяц в МО. Продавцу огромное спасибо за качественный товар, да ещё и пробник крема в подарок положил, приятно))
still using it like it
отличная маска, заказываю второй раз - очень нравится
Товар пришёл очень быстро , все хорошо упаковано. Спасибо продавцу
merci
круто, все пришло, просила продлить защиту и продавец ответил сразу. через некоторое время и масочка пришла. спасибо
Маска приятно удивила, не ожидала! Отлично увлажняет кожу, не вызывает отеки, если делать вечером. Единственный недостаток - баночка крошечная просто, раз на 5 всего, если щедро наносить. Запах своеобразный, но мне нравится. Думаю, что закажу еще раз. Очень долгая была как отправка (из-за китайского НГ), так и сама доставка, больше месяца шел заказ.
Баночка очень маленькая
Маска шла так долго, что уже закончилась защита и я открыла спор. Но через пару дней её положили в почтовый ящик, спор я закрыла. Маска оправдала все ожидания - улучшает цвет лица, немного сужает поры (сделала 3 раза за неделю). Но доставка - это капец как долго.