We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 185 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-20 Business days |
| Canada, Europe | 10-20 Business days |
| Australia, New Zealand | 10-20 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Came in this condition .. There is no package inside. Not yet used
Great!
All OK
excellent
For a very long time there was a parcel, almost 40 days, but I'm happy, TK these sponges in Moscow cost 10 times more expensive, and they are very comfortable for washing foam! I recommend!
Received for two weeks, everything is fine, satisfied with the order, with the store did not communicate
Ordinary facial brush, what else to say. Stiffness is medium, and not soft, massage is felt, and does not injure the skin. Today I used the first time, let's see what will be the result of using the brush in the future.
Got to Omsk quickly, for 3 weeks, everything is fine, I'm happy.
All norms
I order a second time, everything is super
Shipping month, very pliable washcloth :)
Things for washing and exfoliating. Come quickly!
Good
The goods did not come back the money
I ordered two pieces, came three, a very nice surprise. Order satisfied
They are equal to the photo, they work very well, it took almost 2 months to get the package.
Moscow, 33 days delivery
It is nice and soft enough for you face but a little small.
The goods never came, the store returned the money
Thank you, good, very soft brush
Just a bomb, I had such a Avon, but it's much cooler, more dense and the villi is coarse, very well cleans, I'm delighted. The only thing that is not as bright as in the picture, and so everything is super.
Fantastic thing!! My face is only her, I do not add anything to water and sponge. No scrub required. Cool thing!
Convenient thing!
Perfecto, tardó dos semanas en llegar
Спасибо, все супер!
Товар пришел быстро, все хорошо
Товар не пришёл, деньги вернули
Товар не доставлен. Открыл спор. Деньги вернули.
маленькая мягкая губка, ужасно долгая доставка, больше 2х месяцев до Москвы.
Muy útil para limpiarse la cara
precies zoals beschreven
Good
товар не получила, продавец вернул деньги
товар не пришёл, но возврат был проведен, по спору. спасибо
В использовании не пробовала, товар пришёл.
I like it. Thanks alot.
Amazing thank you
Заказала 6 марта пришло 24 апреля, трэк номер не отслеживался .
все хорошо)спасибо
26.02.2019 оплатила заказ пришел приблизительно в апреле 2019 года. получила 24 апреля. шли они ко мне 2 месяца до города Владикавказ республики РСО-Алании. достаточно долго. обычно за 30 дней приходят.
все отлично
Хорошая щеточка. Очень удобная, отлично массирует лицо. Не трет и не царапает. После применения почувствовала как кожа "дышит", а после массажа будто преобразилась.
Мягкая щеточка, я довольна, цена соответствует, ничего сверхъестественного
Thank You.
Очень крутая вещь