SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 185 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-20 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Health Beauty Care Online Store (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of www.health-beauty-care.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Few scratch
Very fast, everything is good.
Produkt dorazil v pořádku a velice rychle, doporučuji.
Item is exactly as described. Fit and finish is extremely good. I would recommend to anybody looking for a good safety razor.
la máquina es muy bonita, aunque esperaba cuchillas y mi nombre grabado igual y fue q no lo indique
Very pleased about how it's looking. It was very well packaged. It came with the blades. I hope it will work good.
Perfectly packed and fast shipped. This is the most quickly delivered item I've ever bought on Aliexpress! The razor has some minor flaws (e.g. seen on the pic of the lid I uploaded) but I can live with them (at that price). The razor sits loosely in the base hole which seems to be too wide. Maybe I was lucky but my razor holds a blade perfectly alligned.
Good quality
Very good store, very good and fast expedition, very good protection, very good product, 5 stars.
Good nyc metal
Excellent ! Very good product !Very fast ! Good store !
Todo ok
Produkt odpovídá popisu, velice luxusní provedení, doporučuji.
в Нижний Новгород посылка пришла за 10 дней, трек номер отслеживался. Качеством товара и продавцом очень доволен!!!!! Немного не привычно вставлять лезвие, долго ли продержится этот запор. Так же, станок тяжеловат в руке, центр тяжести находится у остнования бритвенной головки. Продавца советую!!!!! Обязательно вернусь в этот магазин снова!
Бреет. Надо привыкнуть
Хороший продавец. Пришло всё как в описании. Сборка станка отличная, царапин нет. Первое бритьё показало хороший результат. Позже дополню отзыв.
جميل جدا انيقة وسهلة الفك والتركيب مع قاعدة جميلة لم اجرب بعد عندما اجربها سوف اعطيكم رئيي
Отличный станок! Нет никаких перекосов лезвия. Поставил лезвие Спутник, с тефлоновым покрытием, выставил 3 на станке и такого нежного бритья я уже не помню!!! Просто офигел, легко и быстро побрился, как будто ладонью по щеке погладил. Все остальные станки с 3 и 5 лезвиями в помойку, с их ценами. Доставка две недели. Трек отслеживается. Упаковка на отлично. Станок увесистый, ручка не много короткая и скользит, но всё равно станок шикарный. Рекомендую. С продавцом не общался, не было надобности. Но для пробы закажу ещё у этого продавца другой станок, ради эксперимента.
The product is food quality but delivery is super delayed instead of maximum 15days guaranteed came after 1month.
5*
Доставлено меньше чем за месяц, в комплекте 5 китайских лезвий. Дополнительно заказал подставку. К качеству товара и упаковки претензий нет, бриться еще не пробовал.
Reçu avec deux jours d'avance beau rasoir merci au vendeur conforme à l'image de vente.
это не клон футура. это другой станок. он вообще не агрессивный. но сделан неплохо.
All perfect!
Выбрал станок, пластиковый футляр и лезвия. Попросил сделать надпись на ручке станка. Заказ изменили без согласования со мной. Вместо пластикового футляра прислали картонную фирменную коробку. Второй выбранный товар не прислали. И тоже без согласования со мной.
Excelente producto, rápido envío. Muy satisfecho