SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 185 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-20 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Health Beauty Care Online Store (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of www.health-beauty-care.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The goods came for 2 months. Works, but the case is not reliable. Flashlight and light function does not work. For these shortcomings the store returned part of the money. The seller is sociable and honest.
Perfect
The goods did not come, returned the money.
ok
Works fine. i'm happy.
Brachlo
Everything works
Kullanışlı
The order did not come... i'm waiting for a refund... it's been 5 months... incomprehensible service!
For its price will come down
All ok
Works.
A+++++ 100% E*X*C*E*L*L*E*N*T
Good
Классный тример! Посылка шла очень долго, 2.5 месяца, но неожиданно пришла!
good
не пришла, деньги вернули.
Хорошее качество исполнения ))Штука огонь !!)
аппарат исправен,на себе ещё не пробовал,доставка не отслеживалась, продавца рекомендую
Ürün sesli ne kadar ses çıkarabilir diye düşünüyorsan sesi yüksek diğer ürünlere göre ama çok küçük çaplı kılları almıyor sebebi bıçak bölümü içerde ve yanlarında plastik olmalısın san sıfıra sıfır olmuyor
товар не пришёл, деньги вернули.
Товар не получила,хотя очень хотелось бы(((
По прошествию 4 месяцев, товар не пришёл, срок защиты истекал. Пришлось открыть спор, деньги вернули. Ставлю 5 звёзд, так как продавец сразу пошёл на встречу.
Good for trimming hair, not so good for inner hair.
Good
Очень долго шло, но все хорошо работает
Всё работает)
Спасибо,хороший товар,все работает. Рекомендую,честный,порядочный продавец.
всё пришло целое качество среднее
все работает, от батарейки ааа
gute Ware-sehr schnelle Lieferung
Очень долгая доставка. Работает, но слабоват
Товар прибыл в Рост.обл. за 58-60 дней .Шло очень медленно...но главное что пришло.Выглядит красиво,жужжит .Но то ли я не умею пользоваться насадками......а без насадок виски можно подправить...в общем двоякое чувство.
Ürün görseldeki nin aynısı satıcıya teşekkürler bir ay gibi bir süre de geldi. Daha denemedim işe yarayacağını umuyorum kumanda pili almanız lazım.
супер все работает, брать можно
Товар получен.Лампочка подсветки не работает.
Кинули в почтовый ящик. Все работает, свою функцию выполняет!
Доставка 3,5 мес! В работе еще не пробовали.
СПАСИБО ПРОДАВЦУ ТОВАР РАБОЧИЙ