Xuemali Green Tea Smell 100sheets/pack Tissue Papers Makeup Cleansing Oil Absorbing Face Paper Absorb Blotting Facial Cleanser
Notice: we have 4 smells for choose, please leave us the smell you want when you place the order, or we will send it by random!!!
Can I change address?
For normal items,If your order shipped with tracking information ,it can’t change address any more,also can’t cancel order.
For”Handled by Aliexpress” items, can’t change address once ordered.
Please carefully check the order address if correct before you submit order, buyer have to bear the loss if address left wrong
Wholesale and drop shipping are both welcomed?
For wholesale,we will offer discount or free express shipping which only takes 5-14 days to arrive
For drop shipping,we could send the goods to your customers directly and won’t leave INVOICE and store information if you’d like to
How can I track my parcel?
You can track your parcel on the following website writing your tracking number: www.17track.net/en
What can I do when purchase protection time is running out?
If your purchase protection time is running out, please contact us and we can help you to extend it. So your order will not be completed
Is there any customs tax?
Usually we will declare the minimum value to avoid customs tax. But due to different policies in different countries, there might be customs tax that
should be paid by buyer.So you could leave a message whenplacing the order about how much value you would like to declare
Please DO NOT click the bottom of “Confirm Order Received” if you don’t get the package in hand ,or you will lose product and money
Please DO NOT open the dispute within 60days since you don’t get the product,or your dispute will be failed ,and you may lose product and money
|Buyer||Real customer reviews|
15 Jul 2019 15:45
never received.but money back
8 Apr 2019 08:16
товар пришел быстро, но никак не доберусь испробовать в действии
16 Mar 2019 00:53
23 Feb 2019 01:35
Very good product
12 Feb 2019 09:09
Отличная абсорбирующая бумага. Запах потрясающий! Посылка пришла быстро и отслеживалась. Всем довольна.
2 Feb 2019 05:33
Bien buenos y no se demora nada en llegar
16 Jan 2019 12:52
25 Dec 2018 06:54
Спасибо! Товар соответствует, в деле не пробовала
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 185 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-20 Business days|
|Canada, Europe||10-20 Business days|
|Australia, New Zealand||10-20 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.