SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 185 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-20 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Health Beauty Care Online Store (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of www.health-beauty-care.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Very thin. Tear
The goods arrived very quickly) This is the second order, Performs its function perfectly)
awesome as always, I keep buying 5 packs to last me for months
Very good quality, i recommend
Shipping 1 month, all is well
Everything is as always good
Works good
Well, just sooo long delivery, more than 3 months
3 months was the order. very long
Thin, not soft paper type tracing paper. It seemed that they absorb weakly. For such a price is quite, they are not more expensive. They threw it in the mailbox.
I thought that all such napkins on quality are the same, i ordered from ali earlier from another store, but these i did not like. Not so bad that small, but they do not absorb very well.
Napkins are excellent! I always order them, at once several packages so that for a long time enough, only here go for a long time. And so everything is fine!)
Sooo long walked
They are fantastic, very good purchase of good quality and i totally recommend them, thank you.
Thin, like papyrus paper. There is no smell. Absorb well and quickly. More convenient than just napkins.
Посылка шла очень долго, но это не вина продавца, ему все 5! Салфетки для удаления жировых и потных отложений, мне очень нравятся! Обязательно выпишу ещё! Рекомендую!
промокашки пришли за 29 дней, ничё сверхъестественного, туалетной бумагой тоже можно промокать вспотевшее лицо ну конечно туалетная бумага не такая компактная, но всё же
Хороший товар.заказываю 5 лет уже.доставка стандартная для моего региона
Wszystko ok, dziękuję i polecam
Салфетки отличные! С одной стороны матовые, с другой глянцевые. Матовой стороной нужно приложить к участку кожи и погладить по глянцевой стороне, ну или прижать. Очень хорошо впитывает! Рекомендую!
Ok. Bсё в порядке.
Заказ пришел без особой задержки в хорошей упаковке. Всё отлично. К качеству товара претензий нет. Удобный салфеточки. Приятно пользоваться особенно в жаркие дни. За 25,18- вполне удачная покупка. Продавцу-спасибо, успехов в бизнесе и мои рекомендации.
Рекамендую тавар
Всё отлично! Постоянно пользуюсь, заказываю не первый раз.
Хорошие салфетки. Уже второй раз беру здесь. Thank you!
Стандартные промокашки для лица. Удивила быстрая доставка! Рекомендую.
ок
28.01 по 20.03, 2 месяца шло. В деле не пробывала еще, на вид нормально.
Соответствует описанию.
thanks
салфетки не очень, кажется что впитывают не так хорошо как хотелось бы и рвутся при использовании
El producto no llego pero no tuve un buen trato por parte del proveedor.
Отличные. Ничем не уступают салфеткам за 200 руб за пачку. Зачем переплачивать?
Салфетки нормальные, впитывают хорошо
тонкие крепкие салфетки, жир снимают
Салфетки простые, свою работу делают
Нормальные салфетки, жирный блеск впитывают
нормальные
очень хорошо работают
отличные салфетки
Отличный продукт
Нормальные салфетки, свою функцию выполняют, тем более по такой цене. Огорчило то что неаккуратно обрезаны и уложены в коробочку. И в моем случае, 47 штук.
Салфетки хорошие, но шли почти два месяца и трек не отслеживается.
Хорошие салфетки по низкой цене. Отлично убирают жирный блеск.Просто удивительно, у нас подобные стоят в десять раз дороже. Посылка пришла в Санкт-Петербург за две с половиной недели. Все пришло в целости и сохранности. Отправление отслеживалось до моего почтового отделения(способ доставки Saver Shippig).
ok