SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 185 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-20 Business days
||10-20 Business days
|Australia, New Zealand
||10-20 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Health Beauty Care Online Store (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of www.health-beauty-care.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The second time I finally came to me this miracle order)) Thank you, just for the new year gift)) tried everything I liked it)
Ordered lilac, came White
The kit comes with a device, 2 nozzles, a charging wire and a nice shade cloth storage case. Satisfied with everything! I will add feedback after using the device.
The device is working. Came 8 days late.
The delivery is fast, it works fine, it makes good money
Everything came as stated by the store. All whole. Haven't tried it yet. I hope everything works perfectly. It looks like a very nice thing)
The Christmas-tree shield for the face came kind packed, in a box. In the complete set of DVD nozzles for mitts, USB provid and a cover for the zberigannya. I'm not sure if you like it. The function of lefiing and ionic reception of good pratsiu on the face. Delivery, I recommend the product and the store⭐⭐⭐⭐⭐
Good thing, very pretty Purchase
Nice thing! I like it! Recommend!
arrived in Poland in about 3 weeks, packed securely. about using - it works, additional attachments included.
Everything corresponds to the description. I liked the device. It came very quickly. Seller good!
Smooth Shipping, haven't used.
As in the picture
It's very good.
I'm taking another. Garniy on the viglade, pratzew. Complete set of reviews description
Cleaning function, if u do the emolliency and after go through water really effect happens. Remember that ultrasonic cleaning for work needs aqueous medium! No longer can understand how ionizes a substance without having a polo coupled in one's body. And this massage lifting TB not understand Q chain would be.
Works fine, I recommend
Interesting thing, with black dots I figured out, it removes them well, and with other functions so far in no way, but I will understand further
Wife is happy with the purchase))
The order came quickly to Dagestan in 2 weeks. All as in the photo, it pleases that you can immediately check you can eat charging, there are 2 nozzles, a cord and a cover. I ordered purple. Color light purple turned out, but not critical. Thank you store for fast shipment
Фоток тут и так много крепить не буду. Я очень довольна. Хорошо упаковано, коробка выглядит солидно, можно смело покупать на подарок. Сам аппарат тоже выглядит качественным. После первого использования лицо стало свежее, поры стали чище (не идеально). Думаю если использовать регулярно, то лицо будет идеальное.
Stunning skin cleaning nobor. Thanks store
I'll give you a description, for a home coristovannya just чудовa rich, vicoristovy zandruyuroshchem.
Until I used it, later I will write how it is in use
Fast delivery by new mail to Kiev. Everything is working, but I have not tried it yet. In the complex there is a convenient bag for storage.
All right, leaves skin very soft
A good thing, it was packed perfectly, with regular application, the pores really become cleaner
look good, works well
I didn't. Whole. Turns on. Delivery of Sberbank-you can not find any worse.
The device works well, cleans. For home cleaning the face is normal. Deep pores do not clean, but then the device deep comedons go out easier during cleaning with their hands. In my opinion, the EMS (lifting) function is weak, since the current is almost not felt, I would like more power. The store sent the order not immediately, after my written reminder.
Unexpectedly quickly. Functions by long Press.
Received the parcel 25 days after the order. Packed well. The whole thing. Was discharged. Charged-everything works. Thank you! Recommend!
Excellent cleaning, its money is very much even worth it. Ideal for home care