SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 185 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-20 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Health Beauty Care Online Store (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of www.health-beauty-care.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I like these they fit fine they’re very soft and do cushion while you’re wearing the shoes ! my only concern is that they are a little bulky and you probably should have extra room in your shoes so it doesn’t feel even tighter otherwise they feel incredible soft to the touch and you can adjust them by cutting them to fit your feet
Thanks
Pas reçu
The parcel reached the irkutsk region in 3 months. During this time, the store several times extended the protection period at my request, did not refuse. The tubes are not just soft, they are very soft and gentle. Like a gel in your hands. But strong. My leg is 37 sizes, my fingers are of medium thickness. On the little finger and the third finger holds badly, on the first and second does not stretch, but does not fly. Until i used it for the purpose. But i feel sure that it will not rub and feel pain if there is already corn. I'll try, i'll write.
доставка долгая, почти 2 месяца, трек не отслеживается. Напалечники очень большие, но можно обрезать.
Bedankt snelle levering
очень быстрая доставка. все как в описании. спасибо)
Рекомендую. Отличное качество. Удобные в эксплуатации.
Отличные колпачки. Заказывала на большой палец, подходят.
Спасибо, заказом довольна.
Заказала 11 января,продавец отправил 18 , получила 26 февраля.
טוב
На мезинец великоваты, хорошо на средние польцы. Очень тянутся. Качество не плохое.
Товар отличный, полностью соответствует описанию! Минус в том, что трек не отслеживался и посылка с момента заказа до получения шла почти два месяца. Но все дошло! Продавца рекомендую!
Все соответствует. Штучки мягкие. И писать вроде больше не о чем)))
Как на фото, хорошо. Шел в Москву чуть меньше месяца
Получил. Бросили в ящик. Жена говорит - то, что надо.
Thank you, as described.
Leider hab ich nicht die bestellte Ware bekommen, im packet statt diese Kappen zu bekommen war eine Halloween Papier Girlanden drin
Excellent value for the money
Fast delivery. Very nice product. Seller to recommend. Very satisfied !
5➕➕➕➕➕➕➕➕➕➕
reçu la paire de tube gel de silicone qui est conforme a la description.