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JinKaiRui Electric Vibrator Foot Massager Health Care Massage Infrared Heating Therapy Shiatsu Kneading Air Pressure Machine

98% of buyers enjoyed this product! 170 orders
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Product Details

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AFTER-SALES SERVICE

Kindly Note    

>> Color and size difference: due to the screen resolution, lighting effect and the measurement error,

     the real objects may be a little different to pictures, hope your understanding. Thanks a lot!

>> We will do our best to help buyers avoid import duty. Generally speaking, buyers will not be taxed by the Customs. 

     But please note that it is the buyer’s responsible for any import duty and local tax if there is.

>> Providing high quality items and good service is the mission of our business.

     If you have any problems when receiving the parcel, please communicate with us to find a better solution than opening a dispute. We will try our best to fulfill your requirements. 

>> Please check the parcel before you signed for it. If you find it broken, you can refuse it and contact us. 

 

Payment

>> QIWI, Web Money, Visa, MasterCard, Western Union, Maestro debit card, Boleto and bank transfer optional recently;

>> More payment will be available on Aliexpress in the future.

 

Shipping       

>> To protect both the buyers and sellers, it will take about 24 hours for AliExpress to verify the payment. 

     After verification, all the items will be sent out within 3 days but as soon as possible;

>> Please confirm your ORDER ADDRESS CORRECT,

     or you will take responsibility for any fees caused from the wrong address.

>> Free shipping for most of items, but for some countries, you may pay some extra shipping cost.

     Generally speaking, the delivery time is 20-60 days. If you need faster shipping, please contact us in advance. 

 

 

Feedback       

>> If you are satisfied with our products, we sincerely hope you will leave us POSITIVE FEEDBACK with 5 STARS. 

     Meantime, we’ll also leave you positive feedback to you.

>> If you are not satisfied with our products or for any problems, please contact us before leaving 1-3 stars

     neutral or negative feedback. We will response to you in 24 hours, and help you to solve problems.

 

Return Policy  

>> All returned items MUST BE in the original condition.

>> Buyers pay return shipping cost for your own responsibility

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 


Shipping & Payment

SHIPPING AND DELIVERY

We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

How do you ship packages?

Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.

Do you ship worldwide?

Yes. We provide free shipping to over 185 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.

What about customs?

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.

How long does shipping take?

Shipping time varies by location. These are our estimates:
Location *Estimated Shipping Time
United States 10-20 Business days
Canada, Europe 10-20 Business days
Australia, New Zealand 10-20 Business days
Central & South America 15-30 Business days
Asia 10-20 Business days
Africa 15-45 Business days
*This doesn’t include our 2-5 day processing time.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.

REFUNDS & RETURNS POLICY

Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.

Refunds

Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.

If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.

If you received the wrong item you can request a refund or a reshipment.

If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.

  • Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
  • Your order did not arrive due to exceptional circumstances outside the control of Health Beauty Care Online Store (i.e. not cleared by customs, delayed by a natural disaster).
  • Other exceptional circumstances outside the control of www.health-beauty-care.com

*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.

Exchanges

If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.

Please do not send your purchase back to us unless we authorise you to do so.

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