1.AliExpress supports Visa,Boleto,Paypal,MasterCard,Maestro Debit Card,WesternUnion,Webmoney,QIWI and wire Transfer via banks.
2.If you still have any questions on the payment, Please Feel free to contact us.
1.Depending on the product, there are many options for the shipping.Please choose the logistics method according to your country customs clearance capacity.
2.We will ship your items in 1to5 days(according to your order’s quantity)after the payment.
3.After you recevied the items,In 24 hours,Please check it carefully,if you have any question Just contact with us directly.
4.You can track your parcel on the following website using your tracking number: www.17track.net/en (Copied to the browser to open)
5.Usually we will declare the minimum value to avoid customs tax. But due to different policies in different countries, there might be customs tax that should be paid by buyer. So you could leave a message when placing the order about how much value you would like to declare.
6.Some of our products have special properties(eg STOVE Including battery), so the Shipping time will increase.Please understanding this.
1.If you have any concerns about the product,please contact us via online chat or email:MurphyMA@g-mail.com or Whatsapp:+8618635191793.
2.If the product has any quality problems within 7 days of receipt we will arrange the exchange of goods for free,or refund 100% of your payment.
3.After you recevied the items confirm it,Please leave the feedback to us,That is very important to us.
4.Thanks for coming to our store and hope you can enjoy shopping on Aliexpress
|Buyer||Real customer reviews|
30 Oct 2018 05:40
Ordered 5 different colors. All of them look pretty good. Like these hooks.
18 Oct 2018 11:02
10 Oct 2018 11:59
10 Oct 2018 10:59
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 185 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-20 Business days|
|Canada, Europe||10-20 Business days|
|Australia, New Zealand||10-20 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.