SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 185 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-20 Business days
||10-20 Business days
|Australia, New Zealand
||10-20 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Health Beauty Care Online Store (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of www.health-beauty-care.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
All good excellent product fast shipping
took 2 months
Excellent made, pleasant to the touch.
Quality. Stitched soundly. Soft pad on the working surface. To shake comfortably, to the cravings need to get used to,
It is a good product and it is wonderful.
Quality is excellent. delivery 2 weeks.
Okay, I'll write an additional review later.
Perfect product, measurement and quality. Everything has arrived according
Thank you my order arrived, quality product I recommend.
I ordered October 13. New Mail came to Kiev on October 23. I ordered my husband, he liked it, today I tried it in the hall at the lesson with a barbell.
The quality is super, but the straps for removing are short.
I'm late in answering for time, but the gloves came in the proposed time, everything came in fine as specified and i have already several weeks of being using them in the gym, they have served me excellently, many thanks infinitely.
Good gloves. Buy a second race
Gloves cool :) corresponds to the description of these gloves. In kiev came quickly in 15 days as not strange. Seller recommend
Was precisely as advertised
L little small for me but its good quality thanks
Excellent and worthy of purchase
Excellent quality product, hopefully and resist use
Everything is fine
Very very very fast delivery , this store knows what the customer wants ! AAAAAAAAAAAAAA++++++++++++++ seller !
good gloves, only keep in mind that the the palm side is very thick. also it has a large towel area on the thumb to wipe of sweat!
Arrival Within weekly gloves excellent!!! Equal וכדאי order :)!!!!!
I recommend the quality is good. The parcel came quickly, but stayed in our country,
It's okay... Everything came up, on the hand sits well
Excelente calidad, los he usado y se adaptan muy bien. Muy buena compra.
До Саратова дошли за 16 дней.В зале не пробовал ещё,но при примерке ощутил отличное качество за эти деньги.
Chegou em 22 dias no Rio de janeiro e fui taxado em 15 reais.
Muy bueno pero si eres talla m pídela L son muy pequeños
buen producto para su precio, cómodos, no dan calor, en una semana de uso no muestran alteración o deterioro alguno
Its a W23 model, quite comfortable! looks very good quality and well package
Kiváló minőség, Gyors szálíttás
מוצר הגיע מהר תוך שבועיים . הכפופות נראים טובים .מוצר טוב .
질/마감 모두 좋습니다
배송도 빠르고 제품도 가성비 좋습니다
Good gloves. Equivalent to 20$ gloves up here. bargain.
It is solid product. It is not professional grade but it suit my amateur needs. Good enough for the price. The store performs as expected. Accurate description, fast shipping etc.
Rękawice wydają się dosyć delikatne, szczególnie materiał na górnej części, ale już kilka treningów przeżyły więc myślę że nie będzie tak źle. Polecam
guantes de buena calidad
Перчатки просто огонь , качество супер нитки не торчат , седят отлично.Продавцу спасибо
fits, good quality