SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 185 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-20 Business days
||10-20 Business days
|Australia, New Zealand
||10-20 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Health Beauty Care Online Store (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of www.health-beauty-care.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Ordered later than all orders arrived before I did not check the quality
Good scissors for their price, hopefully the edge of them lasts.
The delivery is bullet delivery. I also like the product. It's not enough for professional use, but it's the best for home use. When I use it, it feels dull, but it cuts well. I hope you can use it for a long time.
The scissors are quite sharp, the price is very good
Kicsit szoros ,a hajat enyhén huzza.
Literally love these, it came in like 2 weeks to USA. I cut my hair immediately after receiving them, it’s sharp and works well in thinning my thick hair.
Scissors came quickly small Sharp
the quality look good!
Just received really need a good thinning of my hair can’t wait to use them over the holidays
The quality of the scissors is good. They cut the dog's hair perfectly. For home use, just a godsend. I recommend to buy.
Scissors looks good, but not have 6 inch is small, seems a 5.5. But for the price to be paid, apparently worth.
Scissors are beautiful, look high quality. In practice, they did not use.
Quality is super, I really like
Shchvidka delivery 15 dnev. See her again. In the robot, I did not vicorize.
Just very good quality. Thank you. Fast delivery, recommended 100%
Garn complete with reception. In the help did not rub
I'm coming very fast. All complete, I like myself very much
Just as seen in the picture. I recommend this .
great scissors ✂️
Delivery to the city of Bula DVI nedili, pakuvannya yakisna, there was not a thin box in yakii. It's a nice little city for the palm tree.
Gostry garnyi knives)
Excellent quality, fantastic cut
The goods came well packed. Scissors walk gently. Sharp. Do not snack. I recommend)))
It is good if used as a value-making rain product.
Shipping and delivery is fast. Description corresponds. Communication with the store was not necessary. They cut well. How to show myself in the work will try to write later.
Great professional she
Scissors sharp but in hand heavy, bulky, big and thick, not for client professional service, only for home use, for the price of 669,57 rubles to buy two sharp scissors is quite budgetary and only for the house)) delivery in the area of three weeks, sending fast, the track was tracked, thanks)
I don't use it yet, but it looks good.
It's OK. I did not try it.
The quality is good enough to cut hair. And relatively cheap!! Highly recommend
Not the best scissors, but you can use
The scissors are perfect and good quality
норм ножницы, думала будут хуже.
Very good scissors, I recommend
Perfect! Within a week in HOUSE!! (EN)
Received the goods very quickly, 14 days. quality pleased,
Scissors good quality, pesadinhas, durable material, has 17 cm each, still not used them, but am happy with my purchase! Bought 27/12/2019 and arrived 02/01/2020 fast delivery, paid $2,00, not taxed nothing. Recommend PS: so possible put an additional comment when I use them
Very good and almost