SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 185 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-20 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Health Beauty Care Online Store (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of www.health-beauty-care.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
So... The skin began to move away somewhere for 4-5 days. And where it is necessary in the first place (heels) did not leave. I took pictures with difficulty
Lightning drill sdecom
Super! Everything came in a week with delivery by courier to the house!
Very fast delivery, it looks like a smell, but the Heels have not yet begun to shed. Well, a low sock, the composition flows out, if you do not glue the tape in addition
Super fast delivery one day after order
Hello! Not the first time I order, I think that they will also cope with their task, for the first time they cleared perfectly, they not only clean and treat, they clean up the whole. I do not know somewhere I picked up the warts on the sole of one leg, one was brought out to me in the clinic by laser, then the month was lame, Then I learned that there are such a miracle socks with a solution, I ordered and made, as it is written, legs for two weeks bought an original look (as at birth), I) Now I ordered it just in case, with my legs all right. Many thanks to the inventions, AliExpress
Excellent mask for the feet, I buy already the fifth time! Delivery is very fast, thank you to the store!
Three days delivery.
Fast delivery to door
Delivered quickly. As I use, I will complement the review.
Constantly order these socks. I like the effect: over the week the old skin is completely lost. To minimize the feeling of dryness you need every day to smear your feet with cream while the skin goes
Masochka works. You can safely take it. Thank you to the store for the fast delivery (the order has brought the Courier)
Came in a week, delivery by courier!!
Доставка менее чем неделя. По качеству еще не известно
It works as described. After two days the feet have startes to exfoliate.
Nice
Hello Dear Seller, thank you for the fast delivery of masochek for the legs. Everything corresponds to the description, we already use it!!!!
Everything is on top. The parcel was delivered quickly and directly to the doors. Thank you.
All is well, only small size
14.04 заказал, продавец долго не отправлял, а потом очень долго шло. получил только 01.06 по эффективности пока не знаю, может позже дополню отзыв. запах приятный, не воняют.
Used them, waited 48h, soaked feet. Skin is coming off but not as much as I thought. Soaked feet few more times. Worth the money, in stores here one mask costs as much as I paid for 3 from this store.
Fast shipping. Thank you!
Very nice and accurate! Love it!!
20 days delivery recommend
Delivery is very fast. Everything went to integrity and safety. I haven't tried it yet. Thank you store!
I already order more than once, I hope you do not need to calculate the wonderful effect of these masks for the legs)
All OK
Pretty good. Doesn’t completely take off everything. But it does work.