SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 185 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-20 Business days |
Canada, Europe |
10-20 Business days |
Australia, New Zealand |
10-20 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Health Beauty Care Online Store (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of www.health-beauty-care.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Very small
ok
I expected the tattoo to be bigger. But also beautiful. It's not fast, honestly, I forgot about them.
The product corresponds to the description, everything exactly, performs its functions, I recommend the product and the store, an excellent thing, the right very. дааааааааааааааааааааааааааааааааааааааааа́аааааааааааааааааааааааааааааааааааааааааааа
Mini, look good, very small
OK
I did not get it, I can not say, the money was returned.
They are cute but tiny!!!!
Less than I expected. On the leg last longer than a week. On the hand and chest under the evening they swell. Beautiful))
Товаром очень довольна! Доставка достаточно быстрая! Приехала посылка без повреждений, хорошо упакованная! Качество очень хорошее, обязательно закажу ещё товары у этого поставщика! Спасибо большое
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Very small
Крутая татушка! заказывала с другими товарами, доставили за 2 недели. Спасибо продавцу
She's smaller than I expected.
Came quickly, well packaged, too cute, on the other hand smaller than we can imagine (but it's very pretty and elegant personally I prefer), in addition they added small stickers as a gift (by cons I have not tested the tattoos yet)
The translations are excellent. Easily carried to the body, bright, well executed and drawn. I recommend, the daughter is delighted.
Tattoos on the skin can not be seen as clearly as on a white background, which should be expected
Product description with reality completely coincided. But the size is small.
I ordered 11 types. All great!
Come for 1,5 city. I recommend
It came quickly. Good stickers. I recommend.
Less than I thought, but beautiful, there's nothing to say. Bright, the color is very gentle. Came not crumpled, I ordered two different sets. I tried the smallest, pasted very cool, do not erase, I admire))
Delivery came quickly. Pay attention to the size of the tattoo! I attach the photo to make it clear
The translations are good. It was written that the order goes 30 days, but as a result it was longer. The skin is translated perfectly and quickly, but in places where friction is very quickly erased
Cool)
All as in the photo
Came in 3 weeks, good quality
At the moment, i am very happy with the parcel, the drawings are clear and well pigmented. The only thing i thought was that the tattoos would be bigger, but it doesn't hurt much. (Size ~ 13 by 6 cm)
Cool
There came a mower for 3 types, trimayutsya вид 3-8 днив, to lie on a local stony glued
Came relatively quickly. Threw in the mail. Size is not small. Thank you
Small beautiful, for one day
)
Norms
Дошли быстро. Качество как на картинке
чудесные
хороші тату прийшли швидко,але дуже маленькі
Думала будут немного побольше, отличное качество(на фото чехол от honor x7 что бы был понятен размер)
Всё норм.
Шли около 3-4 недель, маленькие, яркие. Заказом довольна
качество хорошее.
Заказал 20 марта, пришли 10 апреля Пока не пробовал, но есть от этого же продавца несколько похожих. Держатся дня 3, а потом начинают появлятся проплешины и трещины.
Маленькие, но очень красивые. Буду ещё заказывать.
Красивые) ещё не пробовала)
Коли попробую в користуванні - напишу. Доставка швидка, думала буде більшого розміру, але маленька. Менша ніж ладошка.
Думала, что будут побольше, но ничего страшного. Для моей идеи - самое то!
В Казань пришли довольно быстро (для такой небольшой вещи), 1,5 месяца. Продавец общительный. На качество я еще не проверяла, но рисунок очень яркий и красивый. Все по описанию, как на фотографии. Конечно, они меньше, чем я ожидала, но своих денег стоит.
Все гуд!)