SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 185 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-20 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Health Beauty Care Online Store (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of www.health-beauty-care.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Says doaolno exactly.
Works. The cuff breaks somewhere in a year.
I already took the same. This one took for a gift. Very convenient to use. Shows the exact result. Compared with other similar. When measuring several times shows the same result. You can trust. Satisfied with the purchase and the store
Happy, all work.
Delivered quickly, works well. The difference with the tonometer was normal 1
1
Thank you all well the goods received all the whole like it works as we will see for sure.
thank you
Ordered 2 PCs Both whole and working came! I recommend sold.
good
Veikia outlet, atkeliavo greitai, supakuota saugiai
Excellent sphygmomanometer. Shipping slightly long. Packaging is also no. But пришёл whole. Seller recommend.
Everyone is happy.
Thanks elnproduct works very well. Very useful for older people already q is easy to use. Pedrore other
The goods did not come, the store returned the money
Delivery two weeks! Packing is no-but the device is whole. Measures surprisingly accurately. Purchase satisfied. Seller recommend, the product is good!
Good
Excellent I recommend very practical and easy to use
Seems to work
Very good store, the proccuto arrived fast
I order the second works normally
As always, everything is fine. Good device, fast delivery. I recommend both store and product.
I order a second asked. Everything works very cool
The product took a long time because of the customs issue. But if you need better protection because you were deteriorating a little on the trip.
good
The device is good, i order a second time. Delivery is fast, packed well. I advise
The goods came quite quickly, somewhere 2,5 weeks to kharkov (i order already the 2nd time). The device is working, it measures quite accurately, there are no complaints about the work. Everything suits. I recommend.
Thank you
Good
Often shows a mistake, but in principle almost exactly, normally.
Thank you.
Works, ok.
Good thing Works great Quality Advise buying
Exacto.
отправил товар быстро, но только он вернулся к продавцу. продавец все сразу уладил и возвратил деньги. общительный продавец. рекомендую.
bon
спасибо за доставку.5 звезд вам за честное отношение и рекомендую ваш магазин и продавца.пока не проверяла.позже дополню
good
aaaaa
Nice quality for the price and really fast shipment! Thank you!
Большое спасибо за ваш товар. Прибыл быстро и работает очень хорошо.
All fine
Funciona bien, solo necesita pilas y es muy fácil de usar
Medidor de pulso funsiona la comunicasion con el vendedor es excelente en 3 semana 5 5 5 5 5 estrella
nice
good
всем привет провела испытания от моего отличается на 2 единицы хороший только очень долго ждала спасибо!
thanks Ali Express fast service
muy buenos, llegaron a tiempo
El medidor funciona muy bien, solo llegó con la pantalla rayada.