Nail Disinfector/Sterilizing Box/ Nail art manicure disinfector
1) Customer can return the goods in 7days if you find the products broken when you open the parcel, please also take a picture for our reference. We will be responsible for the return shipping cost.
2) Customer can return the goods in 7days if the products are good but customer just not like it, the shipping cost will be customer’s side.
1) Customer satisfactory is our only pursuit, please leave a positive 5stars feedback if you are satisfied with us, thanks so much!
2) If you are not satisfied with our products or service, please contact us before you leave a negative feedback, we will do best to satisfy our customer.
Q: How do I pay for my order?
A:You can do the payment online to the Aliexpress system (third party), or you can contact us and pay offline via PayPal, Western Union, T/T transfer.
Q: Which shipping method should I choose?
A:The system will automatically help choose the shipping method according to your country, please note different carrier will have different price and shipping time.
Q: How much will it cost to ship to my country?
A:Package less than 2 kg will be free shipping by E-packet/China Post Air mail/HK Post Air Mail. Order parcel weight over 2kg, customers need contact us and negotiate the shipping methods and shipping costs.
Q: Is there any tracking Number for my item?
A:Yes, every parcel will have a unique Tracking Number for shipping status track on the corresponding website.
Q: Can you lower the price on the declare list?
A:Yes, we will write a gift price between US $5-10 on the declare list which make sure our customers easy declare and no need to pay for the extra declare costs.
Q: I am a retailer; I would like to buy many pieces of your item, what’s the wholesale price?
A:Big quantity orders are rather welcomed, bigger order bigger discounts.
Q: What should I do if the parcel does not come in time?
A:Please contact with us for help, we will help locate the parcel and investigate the delay reason.
Q: I am an online shop owner, can you drop shipping to my customer?
A:Yes, please leave a clear correct address and name of your customer.
|Buyer||Real customer reviews|
11 Dec 2019 07:18
The order came in a month. The product corresponds to the description.
20 Jan 2019 05:47
6 Nov 2018 11:08
Packed good, came in 3 weeks. Its grat :)
5 Nov 2018 10:27
получила товар за 10 дней, большое спасибо! все как на картинке .
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We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 185 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-20 Business days|
|Canada, Europe||10-20 Business days|
|Australia, New Zealand||10-20 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.