SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 185 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-20 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Health Beauty Care Online Store (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of www.health-beauty-care.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The order came very quickly, did not even expect this speed. Dimensions 26x5x0.7 cm. In general, I'm happy. In the work did not try. Today I will be pressing :-)))
The goods did not come, but the store returned the money, so I put 5 stars.
Found that. Hopefully resisente
Everything is super!
Norms
The rubber bands came weeks for 3. the track was tracked. In thickness they really differ. Black, as it is written the most dense. Red and Green are the weakest. I think they could even not be taken.
It stretches well, but i think it will not last long
Good rubber, medium tensile
I came for a month, but weak in the vulture
Thank you very much to the store! I order a second time, i recommend!
not that good
It looks good. Aunq demoro to arrive
I long to get there but it looks good
Green elastic on the photo was ordered from the same store a year ago. Came perfectly smooth, without divorce and plaque. This time i ordered blue and black and they came like this. The functionality is not affected, but presentability loses and does not smell nice (not rubber, namely the coating of some dust and dirt). Plus there are defects, for a long time they do not know. Green in perfect condition for already a year.
Honestly, i lost my temper! I ordered light rigidity, although i was going to order harder. this is suitable for beginners
Well stretches.
Очень приятный эспандер, советую.
Товар точный по описанию.Пришёл с опозданием на 1 месяц.
Шиииикарная штука, ждала конечно почти месяц... Но того стоило))
оооочень долго шла резинка, даже уже закончилась защита покупателя и только тогда пришла. Наверное, здесь больше претензии к почте. Главное что не обманули, спасибо большое!))
Great quality, as seen on the picture
Все хорошо, качество хорошее, очень долгая доставка, отслеживание посылки не соответствует, посылку где то задержали недели на 2.
Соответствует описанию, шёл примерно месяц до Хабаровска, кинули в почтовый ящик
рекомендую
Резинка супер!!!! Как на фото. Заказывала желтую, намного легче тянется, чем эта.
В этот раз заказ не пришёл, в прошлый раз все было хорошо. Деньги вернули сразу же
Все хорошо, как на фото. Качество хорошее, доставка транспортной компанией прям до каартиры, отлично
супер
как есть
тянется хорошо, упругая
Хорошая резинка. Рекомендую.
Недолгая доставка. Качество проверим.
Заказ шел оооочень долго. А так все соответствует описанию.
В точности как на картинке! Трек отслеживался, каждая резинка в своем пакетике. для домашних тренировок просто замечательно! рекомендую!
ok
perfeito
Товар соответствует описанию
Пришло быстро, отслеживался. Качество вроде хорошее, ещё не пользовались
доставка в Крым 20дней
Пришло за 15 дней до Омска. В приложении почта России трек номер не отлеживался.
Все супер, все соответствует. Трек отслеживался на притяжение всего пути. С продавцом не общалась. Есть небольшой запах резины, думаю что выветрится.
Всего см 40, хорошо тянется, спасибо
Demacrado débil la roja
Доставка месяца 1.5, не отслеживался, боялась, что пропал в дороге. Доехал, доставили в почтовый ящик. Неплохой. Правда присутствует опасение, что лопнет во время применения)) посмотрим, активно в спорте ещё не применяла
Отличный товар, плотная резина. Восхитительная почта России так работает аж защита товара кончилась , но продавец по первой же просьбе продлил и вот спустя 2,5 месяца лента лежит у меня в почтовом ящике
норм
Товар до РБ шел 2, 5 месяца. Как по мне, эта резинка легкая, нужно было заказывать самую тяжелую. Качество хорошее. За такую цену, рекомендую
✌
очень эластичная)))
bon qualité merci vendeur