SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 185 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-20 Business days |
Canada, Europe |
10-20 Business days |
Australia, New Zealand |
10-20 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Health Beauty Care Online Store (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of www.health-beauty-care.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Мне нравится. Греет хорошо.Не знаю,есть ли там турмалин, но магнитики есть.
Греет, как написано. Спасибо.
Fast delivery, really great stuff! Recommend!
Товар пришел довольно быстро.Упаковка бытла раскрыта, некчественно запечатана или вскрыли. Сам пояс сделан качественно, ни каких претензий нет. уже опробовал , действительно греет ,но непонятно ,похоже пропитон перцем, пока утверждать не буду. Попользуюзь посмотрим, напишу позже. А так спине стало легше за два приема и жена потвердила.
Все здорово!!! Продавец замечательный!!!
podem comprar tudo certo.
товар не пришел. вернули деньги.
Классный пояс, поддерживает поясницу, греет.
на талию 80см покупайте L размер,греет через 10минут как печка ,даже жгёт,долго не поносиш) спина и живот сгорит быстрее.после снятия пояса ещё минут 40 эффект жжения есть.Так что кому нужно прогреть спину, покупайте.доставка месяц.
good
Поясом остались очень довольны, все как в описании и функцию сваю выполняет. Продавцу спасибо и за товар и за доставку.
пришел, товар хороший даже вроде греет )
до Брянской области дошло за две недели, отличный пояс, прогревает хорошо, товар и продавца рекомендую!
I really like this belt: good self-heating effect, nice design, suitable size.
I take the second belt, the first one-for a long time wearing-came into disrepair smooth part of the Velcro-broke down and do not hook the hooks on the second part. Everything else is not killed! I will attach my hands and sew another Velcro on the old belt, I will have 2 belts. This belt is the best for the godmother who is on Ali! I tried several, but, then high, that the ribs press, then badly fixes, then only for the waist, and the crestets do not get. This one-everything performs, and the color is excellent!!! Deliver very quickly. So I responsibly recommend this product and store! *********************************
encantado , muy buen vendedor , ya son 3 las que he comprado y todo perfecto , llegó a México en 1 mes y pocos días más
comfortable
good quality product. but not convenient to use!
The expected
Товар доставлен быстро. Качество соответствует ожиданиям: выполнено добротно, фиксирует поясницу, пояс был применён при езде за рулём на голое тело - ощущался сильный нагрев! Потребитель доволен. Спасибо производителям и продавцу!
Trade przebiegła successfully. Full professionalism. Fast shipping. Recommend. All comply with the description.
Order received, all is well. With the store did not communicate, the order was sent quickly.
great
Perfect
Has received quickly, the belt completely closes the waist, warms, is comfortable to wear, the frame is solid, the belt is not tied (does not twist). Seller and recommend!
Very nice manufacture, very fast delivery, perfectly corresponds to the expected use. However, this model does not contain any magnetic elements but has a pocket to accommodate a heating element or any other element, magnetic or not! Very good value for money
Good product, although the image looks better, I will test it to validate its quality and operation
OK!
exactly like described but not yet tried so do not know yet how hot the self heating.
Super merci
пришёл очень быстро,за три недели до Челябинска.греет очень хорошо.продавца рекомендую.
Пояс СУПЕР!!! Всё по размеру. Свои функции выполняет. Большое СПАСИБО.