SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 185 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-20 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Health Beauty Care Online Store (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of www.health-beauty-care.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Payment 
All Super
Shipping is normal. The razor looks good. As I try to unsubscribe later.
It's not what I ordered, but I give it five stars, and I'd like it if others didn't have this error.
The goods went for a long time. Came when the protection period was over. Looks good. The store is good, promised to return the money if I open a dispute, but I decided to wait a little and wait.
Seller was great to deal with and very quick to respond. Products are as described and work perfectly
Everything is cool, but the promised engraving was not
Received in good condition.Thank you
Bien
It looks like that. Here the handle expected a better one. It's certainly normal, but it's some kind of parquet board. In principle, satisfied. The blades are so finely sharpened that the beard bounces))
Clearly thank you very much, very quickly...
All very well thank you
Super produit
For its price everything is fine, only the processing of wood and metal on the edges is not ideal.
I am satisfied, Quality good Razor.
A small minus-in the space between the blade and the rest is filled with foam and hairs
Product of very good quality. I was afraid at first that drawing of spiderman does not conform to the reality of the photo as many salesmen do, but this is not the case. The quality of construction is top even if I see that I will not be 10 years with this one .. To start she is great
top
top
Commandé le 05/04 reçu le 15/04 en France. Qualité correcte pour le prix.
все соответствует описанию Спасибо
Je suis très satisfait
Excelente producto. Vendedor muy rápido.
This product seems to be good quality. Thank you!
Good product and fast delivery, would recommend!
Хорошая штучка. Пришло за месяц. Добротная металлическая основа, в комплекте чехол и упаковка лезвий джилет.
The item is in good condition and working well, the shipping was fast, thank you
Beautiful worden razor. As described, just need to manage the way of using it. Got my first cut
très bien top !!!! livraison rapide bon produit
лезвия не очень или борода густая
Очень понравился! респект продавцу, быстрая доставка и хороший товар!
מצוין
come in foto perfetto
esta genial por el precio que tiene ahora falta probarla, ya dejaré comentario a ver que tal.
it is as in picture
Не люфтит! Ещё не пробовал в деле. Но ясно одно - лезвия надо покупать наши!
Хорошая опаска. Рукоятка из настоящего дерева. Легкая, считаю это плюсом, рука не устает, удобно маневрировать бритвой. В комплекте мешочек-чехол и продавец положил в подарок лезвия. Спасибо!:) Попросила продавца нанести имя на одной стороне и фамилию на другой, но он нанес только имя. Это не гравировка, к сожалению, а просто надпись краской. Не знаю сотрется ли со временем, но муж был приятно удивлен. Для себя отметила два незначительных минуса: 1. не хватает насечек у железного основания бритвы, чтобы не скользил палец, когда держишь; 2. Рукоятку бы желательно лаком обработать, дерево ни чем не защищено от влаги. В целом покупкой довольна! Бритва выглядит очень достойно. Рисунок-гравировка на рукоятке четкий, без изъянов. Доставка быстрая, в Краснодар за 2 недели! Посылка отслеживалась.
Produit à l air de bonne qualité et beau
im v happy thanks store highly recomended
Muy buena
Продавцу огромное спасибо!!! Большой респект! Просил сделать гравировку по моему стилю и он сделал!! Товар соответствует описанию! Продавца рекомендую!!!!!