SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 185 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-20 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Health Beauty Care Online Store (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of www.health-beauty-care.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Very beautiful gels.
Беру не первый раз. Любимый цвет.
ok
Good gel. Fast shipping. Not the first time I make an order I will do more. Thank you very much
I like it very much.
I received the goods, he went 34 days. I did not try it yet, but it looks just like a bomb in the jar, I think it will actually be the same. Thank you very much for the goods
I order the second time, it came very quickly, I'm very satisfied with the quality, I will order more. The store Thank you very much.
うすめ おもっ with your hair ing faux or once you are kinda ぴんくぽかったです. Some ざんねん. This is there even ひん maidservant with this so. Then loosen damn did. Lot et female? tatter ぐらむ? The はいっ and there is the elephant as did!! that just because one たた とどい with not much.
This is the third flower tree from this store. The colors are bright, saturated. Before Ussuriysk comes in 2 months
Great gels. I order not for the first time.
I bought it a second time. Enough for 9-10 months, then dries. I like how the gel falls on the nail
Constantly take, very satisfied
The gel came spilled
The sequins are very iridescent. The photo does not convey shine. They're doing great. Recommend.
2 cans order like hot cakes fly away
Duge pre Duge garniy lacquer)) robila Z Nim this design. Two types I wear in the same way. Pre-war.
Long waited for the parcel
This is like a liquid foil-awesome thing, so!! Aya jar in Novosibirsk costs 250 rubles. it is enough for a long time. came for 2 weeks. I recommend the store!!!
The goods came to the PMR in a month and a half, very long delivery
The jar came printed, not much not full, for this I shoot a star. and so a very cool thing, shines not really.
Delivery a little more than a month, bubble full, I recommend
I liked the colors! Apply twice.
Very cute
Super. Arrived in Minsk for a month. Sequins
It came exactly a month in the Republic of Belarus in Minsk. The color is cool and oochen beautiful.
Very beautiful
They are totally as described and both for application in natural nail and postiza nail are of approximate duration month I like them a lot and they cover great with two layers I have almost everyone and would certainly repeat, from echo in one of the plates is the second time I buy it. I recommend it!
Very long shipping
Thank You
The product is very class. The color is slightly different. In the original more silver!!!! I recommend
Beautiful gel
Shipment came after 1,5 month. All according to the description. Colors are wonderful.
Exact Color