SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 185 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-20 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Health Beauty Care Online Store (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of www.health-beauty-care.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
посылка пришла быстро, упакованно хорошо, все в целости. как работает, ещё не знаю , после пару недель использования дополню отзыв
This is a photo of me using it day and night for 4 weeks. The result I noticed is that the wrinkles on both sides of the nasal wings are reduced, the skin elasticity is enhanced, the skin becomes whiter and cleaner, and the dark circles around the eyes are reduced. As time goes by, I really want to try their other products, but I think this product is definitely worth a try!
Llego
no lo he probado, pero si recibido y se mira tal cual se vio en la línea
not used it yet
попробуем что это за штука такая. рейтинг вроде хороший, коменты тоже хорошие. остается только проверить не себе.
1st purchase.
Отлично !!!!
muy bien empaquetado,es la primera vez que lo compro veré qué tal me resulta,
buen embalaje falta probar el producto, en cuanto lo pruebe vuelvo a escribir reseña sobre la calidad del producto.
veio bem embalado... não usei ainda ... mas espero que dê resultado.
I am 60 years old, and there are deep wrinkles around my eyes. It ran quite well in two months. My wrinkles have decreased a lot. The deep wrinkles before were filled out. The skin was stretched open like it had just been treated with hyaluronic acid, and the wrinkles were all stretched out. Skin becomes smooth and elastic! I recommend, I will buy more!
Retinol wrinkle Remover face serum just recieved will try looks nice hope fully it will work for me will order then more.
Llego muy rápido, apenas voy a probar y espero tener resultados favorables. Ahí les cuento en unas semanas más
vou usar e dou opinião depois, mais vejo que é bem denso
aver que tal funciona lo probaré por los buenos comentarios, si hace el buen efecto comprare otro la verdad huele riquísimo..gracias aliexpress por sus buenas ventas.apenas hoy me llegó
Llegó más rápido de lo que esperaba. El producto se siente bien sobre la piel, pero me gustaría que la información del producto y el porcentaje de retinol fuera más clara. No es irritante y se siente muy ligero.
пришло целое. проверим как работает.
The product arrived like what is in the pictures and picture. thanks to the seller I recommend dealing with.
Tem um cheiro bem agradável, agora vou testar pra ver se e bom de fato , curtam pra que eu possa voltar aqui e dizer se funciona mesmo.obrigado.
lo probaré para después dar una reseña, la entrega fue rápida
Только получила и ещё пока не пользовалась. От жадности купила аж 5 штук, точнее 3 и 2 в подарок. Надеюсь на хороший результат!!! Позже отпишусь))) Доставка почти месяц.
llego antes de la fecha indicada. con buen manipuleo de entrega y ahora disfrutar del retinol wrinkle
Посылку получила. Шла посылка оооочень долго. Еще не пользовалась. Покупала, читая хорошие отзывы. Надеюсь и мне понравится. Позже напишу отзыв,( дополню)когда попробую.
received in time very good product by examination didn't yet used
se sienten bien en la piel regularmente este tipo de productos si funcionan es cuestión de tiempo y comentaré que tanto efecto dio
llegó muy rápido gracias solo falta usarlo ya les contaré
תואם לתמונה,לא ניסיתי, מקווה שעושה את העבודה כמו שכתבו בביקורות,
لم اجربه لكن ان شاء الله يعمل
Їхав товар довго , аж два місяці. Чи ефективний ще не знаю, оскільки лише починаю користуватись. Дві коробки були цілі, одна трошки помʼята.
je donnerai mon avis après utilisation, tubu bien rempli avec une bonne texture
ça a l'air bien, j'ai commencé à l'appliquer mais je vais attendre pour voir le résultat, j'espère que le résultat soit remarquable
received the exact product as in the picture . the delivery was fast too . ill be back after using to add on to my review
veio bem embalado,TD certinho,agora só falta usar pra saber se realmente é bom.
с продавцом не общалась, шло больше месяца. коробочки без повреждений. приятный на запах. пластиковая бутылочка. попробую допишу.
llego rápido, bien empacado , lo estoy usando no es aceitoso tiene buena textura espero funcione
chegou muito rápido mesmo ainda não usei mas vou usar
szybka dostawa, produkt zgodny z opisem, dobrze zapakowany, dodatkową folia na każdym kartonowym opakowaniu
только пришел буду пробовать надеюсь результаты будут хорошие тогда и поделюсь позже
chegou tudo certinho,já comecei usar espero que seja bom !
chegou dentrodo prazo da entrega. vou testar e vou volto aqui
buenísimo, llevo poco utilizando el producto y he visto resultados
This product is amazing. The lines on my forehead faded.
Envió rápido , lo probaré día y noche a ver si es verdad que da resultado, luego de una semana comentaré resultados , envase pequeño de 30 ml
wszystko super ,zobaczymy jakie efekty cena oky,konsystencja dobra zapach neutralny,skóra po nałożeniu serum miękka ,delikatna
Получила свой набор , очень долгая доставка в Украину. Приобрела благодаря отзывам, надеюсь будет положительный результат.
llegó, es lo importante, aún no lo pruebo, si es satisfactorio, lo diré, para que compren con tranquilidad
como se aprecia en la foto del vendedor. bien producto. gracias!
o produto parece ser bom, estou usando esperando resultados. Ele deixa minha pele bonita. Quando ele acabar volto aqui e digo se as rugas desapareceram.
بس حرام من بائع لما يوصلني فري بس وصلتي ٣ علب بدون فري٢