SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 185 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-20 Business days
||10-20 Business days
|Australia, New Zealand
||10-20 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Health Beauty Care Online Store (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of www.health-beauty-care.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Scissors are excellent, Pts comfortable, quality, sharp, all cut while testing.
The article corresponds to the description. As for the quality of the first cuts I am very satisfied. Perfect.
Scissors are very sharp, comfortable. It is a pleasure to work with them. came fast
super quality scissors. Fast delivery. Thank you very much
Thank you for the store’s recommendation to buy, very satisfied
excellent! I like scissors very much! I recommend the store.
it's good looking and fast delivery
The goods arrived as ordered. I was satisfied. Thanks a lot.
Very fast delivery, excellent store.
Good scissors. Heavy, sharp. Fast transport.
just like the picture, it cuts very well. Pleased
As mentioned above, beautiful scissors, very fast shipping, I recommend the store.
Scissors with good quality and reliable quality. I would definitely recommend them. I bought the second pair of scissors and I am very satisfied with my purchase.
I am very satisfied with the speed of delivery, thanks.
The scissors are perfect, they cut very well
Such cool scissors, I am very grateful to the store, quickly shipped out. Very well packaged, branded. Thanks!!!
Very good quality for this price. Well done, cuts hair very easily and well, cut straight.
Looks and feels good quality product, tested to cut small amount of hair, and cuts easily and is sharp. Feels good in hand and fingers. Very fast shipping.
An excellent product. They cut phenomenal hair, tip and precision.
Ножницы хорошие. Пришли за месяц. Лёгкие, ход лёгкий. Понравились. Регулировать не надо.
Товар пришел очень быстро, но качество не радует
Товар пришел за 15 дней,качество отличное.
Hello. Thank you for the quick deal. The scissors are perfect, I'm very happy! Thank you very much!
Заказывала ножницы с футляром - на фото был футляр, а пришли в полиэтиленовых чехлах, поэтому звезду снимаю, ножницы понравились, режут хорошо, но не знаю как будут дальше в работе, может быть дополню отзыв
по виду хорошие , тяжёлые ,на одном кольце немного брак но это не страшно,возьму на работу попробую,потом напишу,прибыли быстро
Хорошие ножницы. Вату режут. 63 дня доставка. ни ключа, ни масла.
очень быстрая доставка, ножницы огонь
Дошло до Ростова за три недели. Ножнички добротные, очень острые.
Ножницы отличные. Стригут хорошо. Жена парикмахер. Знает толк в этом деле. Как минус - упаковка просто пупырка. При падении ножницы могут испортиться.
Пришло всё в отличном состоянии.
Спасибо товар пришел
Ножницы хорошие, очень острых, филировачные ножницы мало захватывают волос. А так супер.