SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 185 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-20 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Health Beauty Care Online Store (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of www.health-beauty-care.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Thank you.
Good condition
It goes very well thank you
Отлично, я доволен.
Everything works, but came without a case. Delivery fast
Как игрушка какая-то .Врёт на 10 единиц примерно. В использовании удобной, пришёл очень быстро ,продавцам спасибо.
All as in the description measures fairly accurately delivery fast recommend this store
Very good sound signal,
I order the third device (friends also wanted), fast delivery and work normally. Only the first 2 came in popirka, and the last just in the package and miracle survived communication with the Mail
Беру уже второй, простой и удобный, цена опять же хорошая, в аптеках как минимум в 2 раза дороже продаются. Рекомендую!
The goods came just before the deadline. This is a big plus.
Good product, you have to put on new batteries that if, if it doesn't work. Fast shipping.
Super store full of perfection in what he does, thanks a lot to my friend.
Ótimo produto, fiz o teste com ele e um produto nacional brasileiro e os resultados deram os mesmos. Produto cumpriu o que está descrito no anúncio, comprem sem medo algum.
Super
Good. Wait patiently.
He doesn't own the boxes.
Спасибо.
The goods received, at the initial inspection did not work. On the screen there were numbers, the device began to inflate the cuff and immediately turned off, as if punitive. After a couple of attempts, he started working, but the results were fixed. Better big stationary. At the beginning, the results were a big difference, then decreased to 10 units. Batteries are not included, you need to purchase separately.
Abdication on the descriptioneto. OK!
Corresponds to the description, the readings are quite accurate.
The parcel corresponds to the description only not tracked at all and came with another track code but still thanks
Thank you
It seems that the pressure measured the difference did not see with another device. Then I will add a tip.
Works well. Accuracy did not check.
Hello everyone! On the device, it works! The readings of the device are relatively with the rest, especially do not differ! I recommend for approximate testimony!
excellent. perfect. thanks
Thank you store! The parcel received the goods in whole and safety! The tonometer works well ordered already the second. How, exactly, he does not work to say about the same with Omron. In everyday life such accuracy and do not need! You can order will not regret!
It's normal. Works
Eating food.
It works well. the parcel to Moscow came in 12 days.
Works well. I advise the store and the goods.
The product corresponds to the description. Sending the goods the store organized quickly. The parcel was tracked in transit. Packed in normal package but arrived in perfect condition. The quality of the goods is good. In the work checked. I'm happy. I recommend the seller and put him five stars.
More than a month shipping
Very good
Works fine. But the readings run a little. Three-point accuracy
I hope very good results
Delivery is very fast... thanks to the store
good
Product arrived in perfect condition and early! Recommend the store.
Everything works, everything is whole, it came quickly. the store is sociable
Got it fast. Thank you for the service.
Delivery via reverse shipment, from the second time. the device is working. russian post sucks in my case!
Came quickly
Everything works!
Thank you). The goods came very quickly, ordered 20.08, received 2.09. measures accurately, checked the difference with a mechanical tonometer. Powered by two mezzanine batteries. Seller recommend. I will order more.
Works
Understates a little pressure, the difference is somewhere in 5 units, it's nonsense, so i recommend.
I went intact without batteries. Works as accurately as i can say
Everything works. Shipping 20 days. I recommend!