Packing for Products:
The defult packing is bubble mailer, which is light, small safe for the buyers
Carton box with different sizes is used for big orders
For gift box, plz contact us beforehand
Shipping:
1.Orders will sent out within 3 working days after you paid. as usual, the shipping time is about 20-25 business days, If there is some reasons making the shipping delay ,hope you can understand.The shipping time during Holidays Season(Christmas ,Chinese New Year etc)could be longer than usual time,please add another 5-10 days as a delay,thanks so much for your kind understanding!
2.Goods will be sent out by China Post Airl Mail for free shipping,you can also choose other Express Comapny like DHL.But we do not afford the postage via there companies,so you to pay for the extra charge ,thanks for your kind understanding!
3.If your total price is more $300.00, we will ship out them by Express ,not need to pay extra fee .
In addition, your order is not more $300.00,but you want to receive them asap, ok,no problem, we still can ship them by Express , but you need pay extra for the express cost.
Return and feedback:
We offer a 100% full money refund policy with questions confirmed. If the package gets lost, stolen, damaged or you are just not satisfied with it, pls contact us,we can have the item replaced for free or give you a 100% full refund, that is including the shipping you paid! We believe everything can be solved after communication ,We never charge a restocking fee of any sort, bottom line is you will not lose a penny in any of the transactions.
Contact us:
Buyer | Real customer reviews |
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Y***a ![]() ![]() |
2 Jan 2020 02:13 ok |
N***O ![]() ![]() |
31 Dec 2019 05:48 Lipstick norms, matte, washed away quickly if you eat or lick lips. the color is natural, slightly darker than the lips. On the dark skin looks very light. who has light skin color beige, natural) the smell is not delicious ( |
A***a ![]() ![]() |
30 Dec 2019 14:24 It came in 2 months, all the holidays and sale... lipstick with a sharp perfume, and so everything is normal, the first batch was with vanilla .. |
V***a ![]() ![]() |
30 Dec 2019 08:26 Lipstick is very cool. I did not expect such good quality. Color match description and shipping fast was |
V***o ![]() ![]() |
30 Dec 2019 06:22 Sponge Super! Matte, pleasantly smells. Color as in the picture, that's what I wanted. The parcel was not tracked. Delivery is fast. |
B*** ![]() ![]() |
29 Dec 2019 07:39 just like pictures, it took time to get to Italy but watt the wait |
A***a ![]() ![]() |
28 Dec 2019 07:58 Good. |
A***a ![]() ![]() |
27 Dec 2019 10:16 It went a little more than a month, the color is saturated, it smells a little strange, in general a good lipstick! |
D***a ![]() ![]() |
27 Dec 2019 08:20 For its price, this lipstick is just super! It is applied well, persistent, pleasant, delicious smell, the color is super. Thank you very much! |
N***a ![]() ![]() |
26 Dec 2019 12:23 Lipstick quality is normal. But it was upset that the color did not match. 51 Number red, and came orange-brown. |
V***a ![]() ![]() |
26 Dec 2019 05:22 Lipstick is good, but with color did not guess. Delivery a little more than a month. |
P***r ![]() ![]() |
24 Dec 2019 14:51 ok |
V***a ![]() ![]() |
24 Dec 2019 03:33 Perfect. Nimeipenda ntanunua Tena |
A***s ![]() ![]() |
20 Dec 2019 10:43 i expected more violet but lipstick is more pink. nice smell. very fast delivery |
J***a ![]() ![]() |
19 Dec 2019 22:36 Got to St. Petersburg for a month and 8 days, on the lips pleasantly lies, I will not say that matte, but not very shiny! The color is a little with a reddish, rather than with a plum tint, but in general not bad, I may order more |
E***a ![]() ![]() |
19 Dec 2019 06:39 The smell of the old plate. Applied better than 38. I don't advise. |
N***a ![]() ![]() |
17 Dec 2019 22:31 Lipstick-super, I order not the first time. The texture is very pleasant, falls comfortably, during the day does not roll down, does not eat, does not cause irritation. Not dry, but not greasy, a good palette of colors, it smells nice, something like coconut with a mixture of chocolate. In the Krasnoyarsk territory from the moment of payment reached 1 month and 2 days, it was tracked to the border with Russia. Thanks to the store for the service and quality, definitely recommend. 48 tone fully corresponds to the photo of the seller, has a nice shade of tea rose with cream. My favorite color. |
G***p ![]() ![]() |
28 Apr 2019 08:55 Трек не отслеживался. Описание точное.Ложится на губы хорошо, ощущения сухости нет. |
C***a ![]() ![]() |
27 Apr 2019 15:56 The item came broken... |
U***o ![]() ![]() |
27 Apr 2019 13:35 Сначала товар не пришел..открыла спор и продавец сразу все решил..в кратчайший срок помаду получила.Рекомендую. |
S***a ![]() ![]() |
27 Apr 2019 12:01 Пришла на две недели позже окончания срока защиты. Но в идеальном состоянии. |
T***e ![]() ![]() |
27 Apr 2019 05:34 Bon produit |
J***a ![]() ![]() |
27 Apr 2019 04:17 piękne kolory i długo trzymają polecam, szybka wysyłka |
A***a ![]() ![]() |
27 Apr 2019 03:49 Цвет супер, спасибо огромное, соответствует картинке. |
V***v ![]() ![]() |
27 Apr 2019 03:19 Товар не пришел,деньги вернули |
K***k ![]() ![]() |
26 Apr 2019 15:05 Ok |
Customer ![]() ![]() |
26 Apr 2019 11:00 До Рязани 3 месяца( долго( товар хороший |
G***l ![]() ![]() |
26 Apr 2019 05:55 ürün güzel koku kötü paketleme iyi |
N***a ![]() ![]() |
26 Apr 2019 03:08 КЛАСС |
E***k ![]() ![]() |
23 Apr 2019 22:55 Спасибо, все понравилось, описание соответствует, продавца рекомендую !!!!! |
M***a ![]() ![]() |
23 Apr 2019 21:29 Хорошая помада.Продавец быстро доставил товар. |
O***k ![]() ![]() |
23 Apr 2019 19:06 хорошая помада ровно ложится не собирается долго держится, на губах не ощущается,соответствует описанию, рекомендую |
E***z ![]() ![]() |
23 Apr 2019 12:18 Es muy bonito. Del mismo color que la imagen |
Customer ![]() ![]() |
23 Apr 2019 12:05 Good product. Chose 34 and the color looks good on the lips |
V***a ![]() ![]() |
23 Apr 2019 10:47 Имеется неприятный запах пластика или чего-то подобного, у других помад был шоколадный аромат. |
J***o ![]() ![]() |
23 Apr 2019 09:48 Помада хорошая, стойкая. Довольна))) Но товар шёл 3 месяца ( |
M***L ![]() ![]() |
23 Apr 2019 09:23 Conforme a la description. Belle couleur. Plus qu'à tester |
F***n ![]() ![]() |
23 Apr 2019 09:05 Помады просто супер за такие деньги! Очень красивые цвета, устойчивые, матовые, не растекаются в течении длительного времени. Приятный, ненавязчивый аромат кокоса. Отсутствие аллергических реакций. Привлекательный тюбик. Обязательно наносить с карандашом. Номер 33 немножко суховат. Продавец милый и общительный. Посылка шла чуть больше двух месяцев и если вы никуда не спешите, то смело заказывайте - помады отличные. Обязательно закажу ещё и розовые оттенки. |
E***a ![]() ![]() |
23 Apr 2019 08:50 Доставка в Северодвинск 2 месяца. Помада пахнет очень вкусно, какими-то ягодками. |
F***q ![]() ![]() |
23 Apr 2019 06:12 잘산듯^^ |
D***a ![]() ![]() |
23 Apr 2019 06:07 мне понравилась. советую |
M***s ![]() ![]() |
23 Apr 2019 05:23 Цвет не такой розовый. Более морковный |
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 185 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-20 Business days |
Canada, Europe | 10-20 Business days |
Australia, New Zealand | 10-20 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.