SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 185 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-20 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Health Beauty Care Online Store (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of www.health-beauty-care.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Very fast delivery, quality at altitude. Thank you
Excellent store, I recommend.
I received my order. Shipping fast, delivery same. Track number was tracked all the way. The goods according to the description and the requirements of the order. Everything came safe and sound. The store is sociable, thank him for the service! Store prosperity! The file itself is of excellent quality, the wife is delighted, only here the size is not enough, but still excellent!
maleńki
Super quality
The file is wonderful. Packed beautifully. Pilitis is excellent.
Everything quickly and efficiently
Good quality, delivered quickly.
I am satisfied with the quality of this transaction. Thank you.
Excellent and quality goods, thank you.
ok
Good quality
So, average in quality of turning file
Quite Okey-hot!
Excellent quality
Got very quickly, satisfied with the goods
все получил, дошло до мск за 13 дней отслеживаясь. качество норм.
10*
Великолепное качество, фотографии на сайте полностью отражают качество товара. Продавцу и магазину 5 звёзд! Молодцы. Буду ещё покупать.
Друзья, рекомендую данный товар, особенно девушкам. Маленький размер, хороший метал и качество. Так же возможно использовать как орудие самообороны :-)
Понравилось, очень не плохое качество.
It’s just as described in images. My husband loves it.
Item arrived to Serbia after 13 days! Excellent packaging. Astonished quality as always. Thank you store.
Очень острая пилка! Потрясающе красивая упаковка! Рекомендую!
spasibo
приехала очень быстро, описанию соответствует.пилит на ура.правда скользкая в руке. своих денег стоит.
отличное качество
Teşekkürler.
Very expensive for what it is
Заказывали 23.11 получили 22.12 на почте по трекеру в г.Москва. Заказываем у этого продавца не в первый раз, свою продукцию хорошо упаковывает. Как всегда товар пришел высокого качества в индивидуальной коробочке.Лезвие у пилки сделаны из хорошей стали,ручки из очень приятной на ощупь стали. Вообще очень приятно держать в руках, и работать с ней очень удобно. Размер маленький но работает на ура.Свою функцию выполняет полностью. Заказом как всегда очень довольны, продавца и товар рекомендуем!!!
Отличная вещь. Взял жене на подарок. Надеюсь понравится. Рекомендую.
хорошая пилка! можно пальцы сточить до кости. брутвльная
Доставка весьма быстрая на почту с треком. Беру второй раз. первый пришлось подарить. Качество выше всяких похвал. Как сделать полный дорожный набор: берем малую заостренную пилку и набор из 2 книпсеров пинцета и ушной палочки с щеткой, выкидываем щеточку и ставим на её место пилку без футляра - имеем походный имиджевый и функциональный набор. В остатке щеточка как раньше к электробритвам шла и чехольчик от пилки - тоже можно приспособить. Короче 5 баллов, кстати этот кожаный несессер прекрасно влезает в металлический футляр от пилки, плюс он прекрасная металлическая мыльница или шкатулка. Ну это кому интересно.
Высокая цена,прекрасное качество. То что и стоит ожидать за такие деньги.
Producto en perfecto estado recibido en 10 días desde su pedido.
супер! запечатывает ноготь,не нужна шлифовка после опила! упаковка и в подарок не стыдно! размер совсем небольшой,удобно с собой носить! быстрая доставка! спасибо,любимый магазин! 10+++++
качественныая полочка. упаковка отличная. в подарок