SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 185 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-20 Business days
||10-20 Business days
|Australia, New Zealand
||10-20 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Health Beauty Care Online Store (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of www.health-beauty-care.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Corresponds to the description.
I already have my order. I'm getting very fast. I recommend the store
Product excellent quality!! All I needed!!! Recommend
Everything is fine
товар не пришёл,деньги вернули
I love my order. I arrive very fast. I recommend the store
Sharp cutting edge. Corresponds to the description.
Buena herramienta de trabajo, filo necesario para una pedicure. Llego en 14 días a Stgo de Chile con envío de "entrega combinada" Recomiendo al vendedor.
Fast delivery 12 days, it is cool, thank you goods meet the description
llegó muy rápido !!!
Looks good until used
Order came to Minsk in six weeks, threw in the mailbox. The thing is good, professional, it is not always possible to make pedicure in the salon, you need to have such a house. I recommend to buy.
You will get what you see
It came very quickly. The quality is excellent, what I wanted! Thank you for the 4 orders combined in one parcel and PRM have one tracking number. Very convenient!
very nice package
Everything happened well packaged. Thanks to the store
Excellent quality, I will buy again
Very cool thing, long wanted
In principle, comfortable
Small and very manageable. I 've repeated.
Great product. Exactly as promised
The parcel came for a month. Corresponds to the description. The file of course is not ideal saws (MB just not quite the bend that should be provided for this tool), but the price meets the requirements and the product as a whole is not bad! Seller recommend!
Fast shipping and good quality!
I ordered 18.10, the order came 29.11 (just over a month) in Novokuznetsk. All OK.
очень понравилось.быстрая доставка.буду заказывать ещё.прадовцу спасибо.
доставка почти месяц, сталь прочная, не отслеживается
A really nice tool! Allows me together all the books and crannies of my nails. One side is a spoon the other is kind of jagged which in my opinions allows me to get stuff out of toe nails very nicely with no discomfort. I love it!
reçu en parfait état. Merci beaucoup.
Отличное качество,все супер!
Быстрая доставка 21 день. Хорошее качество товара. Продавца рекомендую
доставка за 14 дней AliExpress Saver Shipping
It works just like its suppose to and came very quickly. I’m happy with this purchase
28 maart besteld 18 april ontvangen. Goed verpakt. Goed materiaal, werkt perfect.
Все согласно описанию. Две недели до Екатеринбурга, доставка платная
Заказала 30.03.2019 доставлено 18.04.2019 Все соответствует описанию. Качество супер. Спасибо, буду заказывать ещё)
What I expected. Good material. Maybe a bit less sharp than I thought but it´s ok
Отличная штука, только доставка очень долгая, заняла больше двух месяцев.
Очень хорошие) спасибо!
Заказала уже второй) Хороший инструмент, но до Москвы оба раза шёл долговато.
ппекрасная колупалочка. все пришло в целости и довольно быстро