We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 185 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-20 Business days |
Canada, Europe | 10-20 Business days |
Australia, New Zealand | 10-20 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
More liquid than white in a jar, also from lanbena. Works, the camedones pull out.
love it!! After steaming my face, it worked very well!! Definitely going to order more!!!!
Long standby time. After the first use do not see spectacular effect. Fact, nose is smooth feel however for papierku not widziałam much pollution. Painful ściąganie. I have hopes that at the next if will be better effect.
everything is good
I order constantly, as r always very satisfied
The design is excellent. I have not tried in action yet. Seller recommend.
Delivery to the Moscow region three weeks, packing is normal, with tracking. The description corresponds. Shelf life to 2022. I take not the first time, I like the effect. I recommend.
I ordered white before in another package. This liked more because it retains its liquid shape. Packing sealed, there is a verification code. Chemical smell of strawberries. The mask itself is pink. The points get out if you pre-steam the skin well. Be careful if you have sensitive skin-after removing the paper, apparently, the skin is damaged. I have skin, though not sensitive, but the wings of the nose ached until I smeared with a soothing cream.
very well
It came in a month, everything is intact
I did not really like this mask, it is liquid. Very tasty smells of strawberries. White Mask of the same company is much better
Smells homeless, after use I will add a review
Perfectly cleans pores, even without steaming
No I know activities, but regarding the shipment it is all so as the description.
The goods received! Very exactly corresponds to the description and smells nice.
The goods are satisfied. Flew to me a month (to Moscow time). The mask is effective, removes dirt better than coal strips. The volume is small and the number of napkins too, I will order again from this store