1)If you have any questions about the shipping time & defective quality& items no received, pls do contact us first before leaving a negative feedback, we can give you a satisfied answer & resolution.
2)We promises to provide the best service for our valuable customer. We sell quality products with best price and premium service. Any question will be answered within 24 hours(except Saturday and Sunday).If you have any question, don’t hesitate to contact us.
Payments:
1) Before buying, Please make sure your Shipping address is correct. Or not, please correct it before payment.
2) Please leave note in payment note when making the payment if you have any special request (colors/size).
3) A phone number is recommended for a more accurate delivery.
Shipping & Handing Term:
1) We ship WORLDWIDE as GIFT.
2) Items will be shipped within 1-2 business day after payment completed received.
3) Items are shipped from HongKong Post Airmail(we will send your package with free tracking number), reach most of the countries within 10 to 30 business days.
4) Delivery time depends on destination and other factors, it may takes up to 30 business days. If you can’t receive it after 38 days. Please contact us for resolution.
5) Shipping may influenced by holidays, events and other uncertainties. We could not guarantee the arrival time.
6)Please be noted that customer from ITALY or Brazil, due to your countries’ strict CUSTOM policy to MERCHANDISES from East Asia, delivery speed may be largely delayed .
7) If you dislike the seemingly long shipping time, please don’t bid. We don’t want to get a negative or neutral or a low DSR score only because of the shipping time.
8) Import duties, taxes and charges are not included in the item price or shipping charges. These charges are the buyer’s responsibility.
9) Please check with your country’s customs office to determine what these additional costs will be prior to bidding/buying.
Returns & Refund:
1)DOA(Dead On Arrival) or Wrong Item will be offered exchange. Refund will be offered if stock is not available.
2)Buyer need to pay return shipping cost. Item must be returned undamaged in its original box.
3)If you want a refund because of the item defect or some other quality problems, please contact us within 3 days after you get it. The fee relating to the reback mailing should be overtaken by yourself.
4)Less than 0.5 percent of the bundle sometimes may get lost,but please don’t worry about it.If you still fail to get your ordered items within the estimate time,please feel free to contact with us as quickly as you can.We will be responsible for resending you new items.
| Buyer | Real customer reviews |
|---|---|
Customer   |
26 Apr 2019 00:12 Хорошие! Только доставка долгая. |
G***n  |
25 Apr 2019 06:25 думала будет метал а оказалось пласмас но печатает хорошо |
|
L***a |
24 Apr 2019 21:28 Не получила |
|
N***o |
24 Apr 2019 01:01 Товар не получила. Истёк срок защиты, открыла спор. Продавец пытался отписаться, мол товар прибыл в страну назначения, но, спасибо, вмешался али и денежку мне вернули. |
|
T***t |
22 Apr 2019 05:38 пластина хорошая, работает, доставка, правда, два с половиной месяца, продавца рекомендую |
|
V***o |
21 Apr 2019 10:56 товар не прибыл, продавец вернул деньги. за это 5 звёзд. |
|
R***o |
19 Apr 2019 12:55 Заказ пришел после окончания срока доставки. В день окончания открыла спор,а на следущий день получила пластинки,спор поэтому сама закрыла.С товаром все отлично,спасибо большое. |
Customer  |
19 Apr 2019 07:55 Шло долго. Пластина целая. Ещё не провела |
|
F***a |
18 Apr 2019 12:53 Товар соответствует описанию,заказала пластинку 21 января,и вот радость,сегодня 18 апреля посылочку положили в почтовый ящик ,до М.О шла посылка почти 3 месяца без двух дней,ну очень долго,я делала два заказа,продавец Умница спасибо ему ,объединил их в одну посылочку,пластинки были упакованы хорошо ,как попробую дополню отзыв,продавца рекомендую! |
|
S***k |
17 Apr 2019 08:32 офигенные!! отпечатывают любые лаки. делала все силиконовым штампом |
|
N***a |
16 Apr 2019 21:46 Доставка меньше месяца. Пластина пластиковая. Гравировка хорошая. Рисунки интересные. Всё отлично отпечатывается. Обычным штампом и самым обычным лаком. При том что я не сильно старалась. Единственный минус- за счёт прозрачности пластины не видно рисунков и тяжело лак наносить именно на тот рисунок который нужен. А так всё отлично. |
|
B***b |
16 Apr 2019 06:54 класс |
|
A***a |
16 Apr 2019 02:04 Пришли за 40 дней. Соответствует фото |
|
H***h |
14 Apr 2019 11:56 Пластмассовые пластины переводятся на ура |
|
G***o |
13 Apr 2019 14:50 смотрите,пластина из пластика,не всем удобно |
V***s  |
11 Apr 2019 10:30 estampa muy bien |
|
S***a |
11 Apr 2019 01:27 Товар не пришёл. Деньги вернули. |
|
Customer |
11 Apr 2019 00:19 Заказ не пришёл деньги вернули |
|
Y***y |
10 Apr 2019 15:43 bien |
|
Customer |
9 Apr 2019 10:54 Шли два месяца печатают хорошо. Больше понравилось работать жостким штампом рисунок получился более четкий. |
J***z  |
8 Apr 2019 16:09 The plate is very nice for plastic. I'm very happy with it. It works well. |
|
B***b |
8 Apr 2019 12:05 пришло |
|
S***a |
7 Apr 2019 20:31 К сожалению товар так и не получила не знаю кто виноват наша почта России или другая почта но товара Нет. |
A***L  |
5 Apr 2019 22:21 Stamps well. Good product. |
|
D***a |
4 Apr 2019 10:52 с продавцом не общались.долго шло до Уфы.положили в ящик. |
|
U***l |
4 Apr 2019 05:56 Пластина класс. Мне нравится! |
M***i  |
4 Apr 2019 02:49 ♥️ |
|
O***o |
4 Apr 2019 01:53 товар не пришёл деньги вернули |
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 185 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-20 Business days |
| Canada, Europe | 10-20 Business days |
| Australia, New Zealand | 10-20 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
