SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 185 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-20 Business days
||10-20 Business days
|Australia, New Zealand
||10-20 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Health Beauty Care Online Store (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of www.health-beauty-care.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
great, delivery to Latvia in 17 days
Great quality product, recommend already bought several
Excellent product. I always buy from this store in large quantities. The elastic are of good material and resistant have long useful life
Goods did not receive, refund money
All yak in description. Pribannyam zadoveneniy, fitness rubber bands Super.
Классные, спасибо, доставили до двери. Пришли очень быстро.
Erasers are ordinary, in the case has not yet tried, but the quality is not bad.
Very good quality, recommend
6 rubber bands of different elasticity As it breaks-I'll write
Very thin. For girls will do.
I thought they were of different sizes
It complies with the described, now to wait for them to be durable. They are a good shopping option and the 3 with different degrees of stretching
Good brushes, bought a pair, came in a good package, everything is whole, even the battery did not sever, works without complaints, I recommend the store
Super fast shipping. Thank you store.
Very satisfied with the purchase! For beginners, that's it. I'm doing a week and I'm happy. The only negative-they are narrow, but for their price very very high quality! Advise. In the future, I will buy rubber bands wider and I will alternate, narrow for hands and wide for legs.
Good rubber bands did 1 time nothing broke) I liked everything, although there is a little smell of rubber but quite a little, it's not scary... excellent rubber bands
It took a lot of time for delivery
Very good product and quality.
Everything very fast receive, good quality
Super quality as quickly came
I ordered a set of 4 rubber bands, it came only 3, through the dispute the store compensated part of the cost. The gum itself is not bad, I do not know how strong they are, time will show
The goods are delivered on time. Quality is excellent!)
Everything is super, I recommend!
Super rubber bands
Package delivered and time, expanders of good quality. Thank you!!!
It came in about a month. With the store did not communicate, there was no need. Thank you very much to the seller, no complaints
Everything is exactly as in the description!
It came in a month until it was used.
Good . Slow shiping
Wonderful gum. Came very quickly
Ordered 13.11, came 26.12. The track is not fully tracked. Packed in polyethylene. The harnesses are normal, elastic.
Look generally chic! The order is satisfied. All packed, each tape in its own bag. As a gift to someone very much even nothing!
all beast, +bonus!!!
В соответствии с описанием
доставка 3 недели. приехало все целое. с виду все норм.
Доставили за 3 недели. Ленты шириной не больше 5см, плотные.
goods received in 3 weeks, great quality and satisfied with the tracking information. I recomend it, will definitly order more from this saler :)
Хорошие резинки, я в восторге! Правда от s и m не знаю какой толк, уж очень тонкие и мягкие. Ну ничего, теперь хоть будет чем помидоры в теплице подвязать. Рекомендую.
Ленты хорошие, но не ожидала что S и M будут такие слабые, если давно занимаетесь спортом, не задумываясь берите самые жесткие
Llego muy rápido a chile, aprox 2 semanas. Se ven de buena calidad.
Хорошие резинки. Мне нравятся.
Заказ получила достаточно быстро, до Уфы на почту пришел примерно за 2 недели
Присутствует небольшой запах резины, со временем думаю выветрится. Лучше брать поштучно, т.к. розовая и красная резинки бесполезны, очень слабые.
Пришли быстро. Соответствует описанию. На деле не пробовала