SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 185 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-20 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Health Beauty Care Online Store (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of www.health-beauty-care.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Super
Received the parcel thank you
The product came in 20 days, well packed and meets the requirements. Thanks store
Thank you so much! For fast delivery! How I will use, I will complement the review!
The parcel arrived very quickly
This remedy came very fast Very good packaging Did not try it Hope is good for protection and restoration nails Thank you store
Glass bottle with dropper. The serum itself is transparent. I ordered my grandmother to remove and prevent fungus on my nail. She praise, she helped. Comes in a branded box sealed in mica. On the box there is information about the composition, date of manufacture and shelf life. Delivery to the Moscow region is a month, it came packed in a reliable Pu bag. Track tracked.
спасибо продавцу 5+ все отлично особенно доставка супер 4 дня в краснодарский край хороших продашь
The product ordered in five
The order came in during not yet.
Delivery by courier 3 days, looks great, goes with a pip.
works considerably fast and effective
Здравствуйте.Товар получил,но Очень долго он шёл и плохо отслеживался трек.!!!
The product corresponds to the description. The box was sealed in mica, the bottle tightly closed, full. The store put the cream probe as a gift. Delivery is long-almost three months to Kemerovo. The oil itself has not been used yet.
Until I tried, a thick oil mixture, I really want to help
Shipping fast. How does it help yet do not know, ordered for the first time
The goods came quickly, packed well, until tried. Later I will write as he in the case. I recommend the store.
Всё хорошо,товар получил,спасибо друзьям...заказываю второй раз.
I use about a month of result is not visible, I'm waiting
I constantly use this product and very satisfied
I ordered three bottles. It's too early to talk about the effect. Then I will. Came for a month. Perfectly packed. As a gift, the store put the cream probe. Thank You
The goods went long to Kharkov about 2 x months, until I tried to use
Thank you. Very quickly came the order.
The order went to perm less than a month. December 2 ordered, 31-received. Such is a New Year's gift. Everything came in excellent condition, not wrinkled, not shed. The package has instruction in English. The smell is pleasant, it is convenient to apply on the nails, in the cover of the built-in pipette. I will write about the result of the application later. The store put a gift-moisturizing emulsion. Everything is very good, I recommend the seller
Second purchase-works, but for a course of 4 PCs. Little
It came in a month and a half with a tracking track, all three boxes are available, however, two of them are slightly wrinkled, but not the boxes ordered. I take the third time, the effect is, but slow. Special thanks to the store for the bags with moisturizing cream, I love it, and it's always nice to see such a present in the parcel. All with the coming!!!
The goods received on time. Thanks to the store-packed well, no damage. By the result, I will refuse necessarily. Seller and shop recommend.
I order a second time. I ordered 11.11.19 in Cheboksary arrived 30.12.19, so glad just before the new year!) After the first time I realized that it helps, there is no photo, but the nails really grow faster and stronger, on one nail the fungus began, almost won, I will continue to smear. Thank you store!
Everything is fine, I order not the first time, it helps to cope with the fungus perfectly!
Package came all OK
Received the order, packed qualitatively, the packaging was not wrinkled. The store put a gift, thank you very much to him, until I know what is there. Seller recommend. I will supplement the test tool.
The parcel arrived in 46 days. packed all very well. thank you very much to the store!!!
The bubble came whole, well packed. Consistency is very thick. Let's try... Let's see what happens...
The goods came pretty quickly, packed well.
I haven't tried it yet.
As always on top
As always, everything is fast and prompt, the store responded. I order my mother the drug is not the first time, the drug is qualitative, it acts slowly but effectively. Try now not to order ePacket, in Hong Kong riots and some parcels hang sometimes for 30-40 days, happened also. Better AliExpress standard shipping, it flies directly to Moscow. In the rest everything is wonderful. The seller is super! As always, everything is fast and efficient, responsible seller. I want my mother the drug is not the first time, the drug is high-quality, it works slowly but effectively. Try not to order ePacket now, there are riots in Hong Kong and some parcels sometimes hang for 30-40 days, as well. Better AliExpress standard shipping, it flies directly to Moscow. Everything else is great. The seller is super!
Good remedy. It came quickly. Helps.
Delivery is fast. Seller thanks! We'll try. I'll write the result later!
Thank you! Everything suits!
This product is excellent, have a little patience not recovers its nail from night to day. delay maybe 2 months but worth your nail is flawless. Congratulations!!
excellent
I took with a hair serum annealed in time perfect packaging I recommend the store very serious thank you for all
The quality is excellent. For a full course of one bottle is not enough, so I order a second one. Essence colorless, transparent and dense. I recommend 100%
Excellent best drops for claws!
Everything is fine! I will try-then I will write off
Everything is super, thank you
Thank you very much
The product works reliably. This is my third order.
The product received .. everything. ok... well. let's see .. in use. I recommend the store. thank you.