SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 185 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-20 Business days
||10-20 Business days
|Australia, New Zealand
||10-20 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Health Beauty Care Online Store (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of www.health-beauty-care.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Very valid feels that works! The store shipped yet because my product has been lost.
It arrived today and is now charging. The display box was slightly crushed but all else is in perfect condition. This is a replacement for a device I have used extensively for more than a year. They do work as advertised but progress is very slow. I like the C cable connection, which is a huge improvement over prior 2 prong base. That charged very unreliably.
Pratsuya. The shield reviews a multistimulation of trkba vicoristovati on the gel. You can turn a rare phototoner. Behind that, grochi is normal.
Interesting gadget, pleasant tingling I feel through the serum. I do not put great hopes, but it's cool to think that I'm working on the beauty of the skin
I'm from Mexico and asked for a Mexico shipping option to guerrero by estafeta and I arrive in two days, I'm very happy, the product looks good quality, has good
Thank store. I have received it.
Very satisfied excellent product comore several pieces to sell and my clinics are satisfied communication with the store was very good at all times I highly recommend it
Works. Then it will be visible what use it is. And so everything is fine.
Thank you to the store, I liked the device, it's very nice to use it, the main thing is that the conductive gel is sure to purchase
Excellent arrive in short time and very well packed I recommend I will keep buying this product
I ordered for a girlfriend) Super, everything came very quickly and works
He arrived in perfect condition.
It's very good product! I'm coming too fast! It's the second I ask the store,
The goods arrived in 26 days, intact, switch colors and intensity, RF U EMS among themselves do not switch work at the same time.
Amazing device, well beats microcurrent. With the store did not communicate, delivery is fast, when choosing delivery from Russia.
The product fully corresponds to the description. Only went for a long time, changed the delivery time. Beautiful design, I'm happy, works well.
I tried it. The current is strong, it all depends on the conductor. I can't feel it without him. I liked it. I'll wait for the result. It came quickly, everything is whole.
Everything came whole, everything works. Sorry no Russian instruction. Action can be judged after use.
The device came without damage, everything works. I made one procedure using serum with retinol for sample. Feel interesting. At the minimum power there was a slightly noticeable heat and barely catching tingling, added power and then the sensations became brighter. Who as a child tried the battery on the tongue, he immediately finds out this tingling on the skin. When you conduct the device under the eye, the lower eyelid is twitched. Will the effect of the procedures be visible after a while. Later completed the review.
Great thing! I'm buying the second one for my girlfriend. The face of the face is delighted! Helps eyes well when they get tired. The battery is enough for 2-3 cycles of 10 minutes. Need a salt gel for a full-fledged electric contact. The store is good!
I received the parcel quickly in the Moz region It's not childish. Put on a red color on 1 Yu power, the face picks up, already takes... on 3 Yu power spirit until enough, you need to gradually get used to power. 10 minutes did not stand to massage, the face blushed slightly, the skin became something more smooth. I used a Korean gel serum. Then, after the current, I applied a night mask. In the morning I'll see what's with the face,-20 probably will be .... Thank you store.
Книжка на английском. Аппарат пришёл полностью заряжен. Работает. Есть на 5 уровне легкое приятное покалывание.
Fire machine. I think, if you use the course, there will be an effect
Llegó muy rápido ..!! El producto es tal cual lo describe el vendedor. Ya lo utilicé en mi rutina diaria de rostro. Se nota el cambio en la elasticidad de la piel. 100% recomendable.
i could feel the vibration on my face
Everything came quickly, packed well, works.
It's like the description. Full charge. Everything works. The goods are satisfied. The store Thank you very much. I recommend it to everyone.
Good stuff. Only to learn it as correctly as possible. After two applications, I realized that I needed a special conductive gel, because there is no desired effect on ordinary massage oil: only light and easy heating. I tried on a moisturizing serum for the face-I began to feel a little pulses. They're coming in five seconds. I do not know if or should be on professional gel these impulses will be more often. But after the massage with the device for 10 minutes the face was heated from the inside. Hope to see the effect soon. It is necessary, probably, after all, to buy a specially designed gel for this device, which is water-based. It is advertised on the same page. But it's expensive, and I regretted the money. Unfortunately, I did not find on the Internet video, where the device would show in action on a real person and all told about gels.
l have received the item in good condition. l have charged it, turn it on and everything is OK. l have not yet tested it.
Came the same as in the photo. Everything was well packed. The parcel to Kiev was more than a month. Everything works. Regarding the effectiveness, I will write an additional review. Thank you.
My order was "without a box", The massager came in a dense transport box, whole. I am very pleased with this massager, now this is my favorite procedure and the result is visible. Works well, for a week of use did not discharge yet. The first sensations-very intense tingling, was on the minimum mode, so I conducted the first procedure carefully because of the lungs of pain. But with each time, the skin began to get used to twitching and tingling and it even becomes pleasant. The second time I conducted the procedure already on the binary, the third on the Trinity and so I increase the intensity every time. All procedures need to be carried out only with a lot of gel (I have hyaluronic). I do courses: 7 Days daily, then a week break, then again 7 days Daily. The skin is already used and very pleasant sensations. The flow of blood is felt, the lift is visible, I'm 30 and on my dry skin works.
All very well. Delivery was very fast.
hope it works
Received - not tested yet
Jeszce not próbowałam action
It works properly, to see in time for the results.
The products are excellent. The shipment is a bit time concern but not bad as they have to come across the country.
Take a little longer that i expected but all seems good:)
Just like as described. Still not used
Ok not know if making results
Excellent works very well
Excellent, tested and approved, really delivers what it promises
Very good product. Got it right.
Everythig is ok. Beaty, good finished fast delivered i am very happy with the order and with de store...I recommend!
Very good product, in working order. Bought this for a friend. I have used same apparatus over a year now 2-4 times a month. I use serums and aloe vera gel with it. Does have some visible results after 1 use. Over long term use my skin is conciderably tighter and plumper. Of course everyday skincare matters most, but with this apparatus, result is way better than without it.