EU plug or other plug will be attached to send according to your country plug standard.
Thank you for coming our shop. We hop have a long business relationship with you.We believed that the trust is the basic of life nd the customer is the God. We not only supply the good quality and new product, but also offer our good service.f you have any question, don”>’t hesitate to contact us. We are here all the time to offer service.
We accept any payment terms on Aliexpress.
We usually choose China Post Air Mail for shipping. It will normally take 15-38 workdays to arrive. If you need it urgently, we also can choose EMS, DHL, FEDEX etc.
Import duties,taxes and charges are not included in the item price or shipping charges.
The item may be delayed due to the weather, customs’ inspection and other Force majeure.
Please give us a positive feedback if you are satisfied with our products or service.
Please contact us before leaving any negative or neutral feedback. Youe feedback is very important to us. We will try our best to help you solve the problem.
Any questions, please feel free to contact us with message or trademanager, we will reply you within 24 hours.
|Buyer||Real customer reviews|
24 Dec 2019 01:42
It took a long time, most likely because of customs. Tracked badly. The box was in a terrible state, but the massager works normally, it could be better
2 Dec 2019 23:59
The order waited almost two months. The track was not tracked at all. the massager is good, fully consistent with the description. it works well. the store added an adapter and a bracelet as a gift.
7 Jul 2019 05:23
It came to belarus in 5 days, but at customs a week lay. Asked the store to indicate the lower cost, did not indicate, because of this had to pay the fee for $10. and bought for $32. Works fine, there are no complaints. As a gift put a bracelet
16 Jan 2019 03:06
массажёр просто класс.работает отлично.был не большой запах, но быстро выветрился.продавец положил переходник и подарочек- браслет. доставкав течении месяца до Томска транспортной компанией,упаковка норм. советую всем
9 Dec 2018 05:04
Спасибо! Прислали быстро и доставили на дом. Массажер работает отлично.
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 185 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-20 Business days|
|Canada, Europe||10-20 Business days|
|Australia, New Zealand||10-20 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.