SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 185 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-20 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Health Beauty Care Online Store (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of www.health-beauty-care.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
tilll...
In 10 Tagen nach Deutschland angekommen. Alles tip top
Looks fine . Thanks
Доставка до Москвы 15 дней
норм
Très bien ..expédition assez rapide..
arrived as descripted ..not used yet
Good and original
very accurate, loved the product
parfait mais livraison longue plus de 1mois
llegaron en un sobre con burbujas, muy bien empacado. son 10 unidades para un tratamiento. En el tercer día comienzas a ver resultados. Ya las había usado antes, son geniales. una veZ al año y buena higiene bucal y tendrás una boca envidiable.
From now on is to have つかう
I am very happy with the purchase!
the delivery was so fast in less then 2 weeks , the product i just started using it i did one strip and i will update my review once i finish the 20 strips pairs
ok
Delivery took less than 2 weeks. Stripes decided to use for the first time, because. No pastes were able to whiten yellowish teeth from nature. I ordered only 5 bags for a sample, but I saved them: I cut each strip along and stuck only on the front part of the teeth, held 30 times. And so I had enough for 10 days. At first, there was no change, and I already decided that they did not work, but somewhere after the 7th application, the teeth suddenly became whiter and subsequent 3 days the effect was. My joy was no limit, I ordered 10 more bags. By the way, I have been waiting for the parcel for more than a week, I naturally do not use the strips, and the result is saved! Of the minuses-for some reason, the packaging does not specify the date of manufacture.
Delivered at a withdrawal point instead of being delivered at home.
Recommended
good!
its great i used them before ,they just illegal in London to sell in shop ,I do wish they did a big box of like 50
Fast delivery! All Super R
I'm very satisfied. Thank you.
Thank you, received quickly.
Parfait !! Reçu rapidement
tres bien
livraison rapide et en bonne état
Everything fine. Fast shipping
Szybka wysyłka, produkt zafoliowany, nieuszkodzony.
Reçu en 10 jours. pas encore essayé.
Быстро дошло 12дней,попробую, дополню отзыв
Заказ пришёл очень быстро. Но, это для меня не самое важное. Я не знаю - подделка это или нет, но если подделка, то весьма качественная. Поскольку работает так же, как и полоски, которые я покупала на протяжении нескольких лет ха 4500. Рискнула заказать и не разочарована. Рекомендую
paketleme kötüydü, kargoda ezilmiş ama ürün birebir aynıydı.
Еще не проверяли в действии