SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 185 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-20 Business days
||10-20 Business days
|Australia, New Zealand
||10-20 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Health Beauty Care Online Store (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of www.health-beauty-care.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Everything came whole, in the case did not try
Good quality plates. Packed well. I recommend the store.
It looks like the picture. Very cute!
I didn't notice the plastic board when I did the order. I didn't like it so I took it off (took alot of work and I don't recommend anyone to take it off because the plate is very thin and sharp on the edges) it didn't fit in the "plate book" I ordered so that can be something to look at if you want to store it in one of those but I really like the plate and I look forward to using it .
In the case did not try
Dotarły do Polski w 55 dni.
Very beautiful spectacular and brand well loved
Delivery to Ukraine 2 types. Plate Super
I did not receive the goods! Money returned
מצויין. It's fast.
Shipping fast all super
For lovers of point geometry-the most it. The lines are thin, but everything is perfectly printed, I'm glad that I ordered it. Thank you store)
Delivery is very fast. Packed well. The quality of the plate is good, the engraving is clear. I haven't been to work yet. Advise this store
The plate is perfect! I recommend!
Very cool plates. I advise the store, quickly sent and gave a small New Year's plate, very satisfied. Thank you.
Good plate, clearly prints
Delivery exactly month (Ukraine, Poltava). Packing is good. The quality of the plate is simply chic. I love this brand, they have all the goods chic. Thanks to the store for the quality goods. I highly recommend.
Everything is fine. Each plate in a separate box, sealed with a branded sticker.
Everything is fine
All super. Dziekuje
Thank you very much for the gift for the new year
מושלםםם thank you
Looks like a good plate, but did not try yet in work
Plate Super! I recommend
Tiny but accurate. There is no proof
Пластина качественная, хорошо упакована, благодарю!
Доставка в Томск 3недели (это быстро). Пластинки не большие,но рисунки хорошие,на длинные ногти подойдут. Отпечатывается все прекрасно. Спасибо.
Действительно качественный стемпинг, не используйте прозрачную подушку она не переносит рисунок, используйте мягкую резиновую. www.morozow.pw
все соответствуют описанию! рекомендую.
пришло за месяц, рисунки переводятся отлично. спасибо продавцу, рекомендую.
очень понравилось, буду заказывать еще, дошла посылка за месяц)
долговато шла до москвы
товар соответствует описанию, пришел в течении месяца. Спасибо продавцу. Буду заказывать ещё!
Очень хочется похвалить данный магазин, уже не первый раз заказываю, качество бомба. Плиты пришли ровно через месяц
Классная пластина! Спасибо большое!
выглядит качественно, в деле не пробовала, дополню отзыв позже
Все отлично как всегда!
Хорошая пластина с глубокой гравировкой, хорошо печатает Пришла быстрл
Очень быстро пришли, печать супер, упаковка отличная, в Ростове такая печать стоит не меньше 300р,советую
очень красивая. переноситься силиконовым штампом идеально.
29/03 заказала, 23/04 в ящике уже лежала) Все проверила ,все отлично))))