SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 185 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-20 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Health Beauty Care Online Store (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of www.health-beauty-care.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Good plate. All as in the description
Thank you.
very nice
Thank you, I got it. True long delivery. Already forgot about the plate. They threw a mail box. With the store did not communicate
very satisfy can't wait to use it with the other stuff I ordered
All good arrived was packed well nothing is broken. After Germany's very fast Delivery Days. Am very satisfied'll definitely resist order Thank You Beautiful
Pas reçu
Beautiful
Item complies with the description received in 15 days. Thank You
Cool
Polecam
Normal Ng. Sharp edges, you need to work carefully! Engraving is normal, elements of different sizes, are arranged by a bunch. It came quickly.
The plate is excellent, came early for 10 days. Everything is printed clearly.
The plates are beautiful and rosary, each in individual packaging which is sealed. Put in the mailbox, delivery in RB 20 days. As I use in work, I will add a review
Just like in the picture. It took a little while to get there and I missed Halloween, so I 've got it to try.
The plate corresponds to the description, not the first time I buy plates from Born pretty, the engraving is always deep and the drawings print well) only the plate was 2.5 months old.
The towel is clear!!! I advise
Good, deep stencil, the order came on time. I recommend!
Классная пластина, пришла быстро
Ordered on 3/28/19, shipped on 4/2/19, delivered on 4/23/19. This stamping plate stamps really well. Nice addition to my collection.
parfait
заказ пришел после закрытия спора в мою пользу. делала стэмпинг в первый раз и все отлично получилось. рекомендую. продавец внимательный.
Пластины супер, сказать что я довольна, это ничего не сказать. Качество на высоте, тиснение четкое, каждая пластина индивидуально упакована. доставка меньше 20 дней до Ставрополя. Продавец умничка. Спасибо огромное.
fast shipping thanks
Очень маленькая пластиночка,но рисунки большие, на стандартный ноготь поместятся. Отпечатываются отлично, даже самые тонкие линии
amo a los gatos
me encantan las mariposas
ок
fast delivery,
штамповки просто оболденные, не первый раз заказываю у этого продавца и именно этой фирмы, рисунок чёткий, гравировка глубокая, рисунок берет даже обычный лак самый привередливый прозрачный силиконовый штампик, заказом в очередной раз довольна ставлю все 5555
Nice And Quick Delivery Thanks
диски просто супер,спасибо продавцу попросила пожить два диска в 1 заказ)) тут же ответил мне и все пришло как попросила. рекомендую)
all is good
Very nice! And very nice packaging to! works good!
Snelle levering, mooie stempelplaat
The store told me that the stamping plate I ordered, Tattoo BP-X46, had a quality problem and that he had to send it back to the manufacturer. He offered to send me another plate to my liking within the same price range, which I accepted. The other plate, Floral BP-X43, is exactly as described and arrived in good condition. I recommend this seller, good service.
жаль пластина пришла немного помятая
Быстрая доставка
Доставка месяц, все переносится ,спасибо
Все пришло в целости. Пластины хорошие, все отпечатывается. Рекомендую.
Пока не пробовала, но смотрятся классно!
не пришел, но продавец вернул деньги
Ładne wzory, Blaszka bardzo dobrze zabezpieczona, nie pogięta i nie porysowana. Polecam