SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 185 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-20 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Health Beauty Care Online Store (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of www.health-beauty-care.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Très bien
I like the cost of money.
Excellent recommend store Thank you
Everything came, the corrector is very good
Hello! Thank you very much. Good luck to you!
I came quickly. Everything corresponds to the description. it is well sewn. the truth I recommend ordering a larger size. I advise the store.
Very like it.
Will go
Very good but I take another size
gut
Great
Exact as the store's image
Came after 2 weeks, approached the size, I recommend the store.
The order came quickly, the goods correspond to what is written on the site. I'm not sure it's effective.
All OK
The size is a little out of line
Быстрая доставка не маломерка подошёл
The goods are good, but on my size 54 XXL large
Big and so good thing
Big One
заказ получил спасибо!
Size corresponds, took mom, approached
Посылка шла полтора месяца. Очень долго
The product is delivered, thank you, everything corresponds to the description, I recommend the store.
Das Ding ist scheiße 4xl wo ist das Ding 4xl Ja China 4xl Europa xxxxs vielleicht
Excellent corrector
Good quality
The goods came very quickly, good quality, without sticking threads. Product and store recommend!
Malomerit
норм
Excellent
Very accurate. Thanks.
Good product. Fast delivery.
It's not comfortable. Starps on waist do not have any purpose, they ar just there. The metal sits very uncomfortably, especially if you have to reduce size. Metal sits right under armpits.
great item thanks
Got quite quickly to the Great Novgorod in 23 days, the quality is less
Perfect.
The product as the perfect photos waiting to test I will share my opinion with you
Bolshevat, actually does not work because of this
Right and good quality!
quality is good
good quality I recommended
On my size 42 ordered S. bolshevat. Sewing straps. Not particularly holding. Thought he was tough. I don't know how he should look, of course, but for me it's so nonsense
It is very nice. The deposition was surreal. Everything is okay
Good thing, comfortable enough. Fixes is not tight, but it is enough to not stoop constantly. In running cases it is better to take with aluminum inserts
The package arrived much earlier than the expected. The item is as described. The material stick to the body and is easy to use, comfortable, one can feel little pull if the body position is not right, so fix is immediate. Result is to be seen after long usage.
Product as described ...
Good product fast shipping.
Fast shipping. Excellent quality.
The product corresponds to the description. Quality is good