SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 185 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-20 Business days
||10-20 Business days
|Australia, New Zealand
||10-20 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Health Beauty Care Online Store (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of www.health-beauty-care.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Great tamer! Very good clamping foot. Temperature adjustment for different hair. Thank you❤️ For a gift.
Thank you very much it's at home. Super
This makes tiny beautiful ringlet curls. I had my husband remove the clamp and i use it as a wand it’s perfect
All very well and works perfectly very satisfied with the product
It came for a month, everything works for the store I recommend
The curling iron is cool, it heats up quickly. Came for a month, everything corresponds to the description. The store put 2 rubber bands as a gift, nice. I recommend the product and the store
Very well packed, thank you
Beautiful tiny curls
Perfect thank you for your gift :)
Отличная плойка! все работает, материал корпуса приятный на ощупь, провод тоже надёжный! упакован хорошо. так что спасибо продавцу! ещё и подарок прилагается))))
Happy as an elephant))). It's still working. Packed very well.
I just got here and it works super good. Arrived 56 days earlier than stipulated in Colombia haha very happy with the product
Until I tried
Cool curling iron, heated instantly. I'm probably the only one who burned her neck. Already tried, everything is super. Rubber as a gift, thank you. I came quickly.
Thanks so much, fast shipping.
The plait came, visually everything-OK, in work while trying. Later I will add a review.
It came quickly. Safe, safe. Very well wrapped in inflatable packaging. Very light! Heated quickly.
I order for the second time, the curling iron is just super! Curls keep very long. the goods came quickly. the store put a rubber band for hair as a gift!
I bought my wife, happy, immediately twisted curls. I saw this from the hairdresser, I ordered it, it came, all the rules.
Quick delivery to Australia, goods perfect , thanks store
Works well and super thin curler i like it and the store added hair tye small cute gifts
Excellent curling iron
The product came intact very well packed, works on Cheers store recommend
As in the picture he looks super eager to test it
Jammmel came out as a hair Mariam fares
The goods came, but in the case has not yet tried. At first sight like the whole, as a trial I will add a review
Arrived quickly product Super quality Championship
It took a very long time. In general, not bad
The store is not friendly, the order was not received, the seller assured that he sent the order, wrote that I deceived him and the goods in the way, ordered 2 pieces, as a result the money was returned for 1 piece, then I had to fight with him in the end the money was returned completely. I do not advise here to order and waste money and time.
The parcel was received. I did not even calculate so quickly to get. I came for 23 days. thank you very much to the store. the curling is just gorgeous. it fully corresponds to the description.
It is perfect !Quick shipment (arrived in France in two weeks) ! Thank you !
Came just in the umbilical cord, gave a hair band. I can't say anything by the curling iron. Ordered his wife))
Everything is fine, ployka with his duties copes perfectly
Everything is fine, but the store is cunning, the guaranteed delivery time is small, extend the delivery time the seller does not want, here's a freak! Prolong delivery time goat! Waiting for the time to get money, boldly open the dispute, no delivery-no money! On the last day received the parcel, the dispute closed. He won't order any more, the salesman is a cunning son of a bitch. I do not like to order from China, very barbaric country and uncivilized, the approach to sales is similar to the flea market.