We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 185 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-20 Business days |
| Canada, Europe | 10-20 Business days |
| Australia, New Zealand | 10-20 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Finally came. Everything works, packed securely.
Great product. Fast shipping. Vacuum packing. Gloves and rubber for hair. Thank you store recommend
Heats up quickly, curls curl well. The case is lame, in principle for such money will come down. There are no claims to the store
Very fast shipping. 10 D.
Muy bien
The curling iron is very good, it warms quickly. The only thing that the delivery was long and I was worried that Ng would not have time, but fortunately everything came
I took a diameter of 25, I like it, it was possible and more. It is convenient to work on medium-length hair, although you want the heating surface itself more authentic. The curling iron is comfortable, heats up and cools quickly, there are several temperature modes, can be adjusted, the cord rotates, however, sometimes jerks the hair, the cord itself is long enough. For curling the curl is enough three seconds, for 7 seconds already the lamb turns out. I'm happy with the purchase, I recommend
Super, all as in the picture! With a gift-rubber! works fine! Thank you!
very good product and fast delivery
Ordered 11.11.19, received 3.01.2020. Packed well. But no box. As a gift will not go. Wife checked, works. As a gift put a hair band
Good curling iron, with temperature indicator, curling well, with her instruction, thermal gloves and a clip as a gift. I recommend.
Great and fast
Very well arrived very fast, the packaging Super protected the curler and is exactly the same
It's fast, light, gloves that go with the Styler, they help very much. Curls are beautiful.
The product corresponds to the description. Everything works, thanks. i'm happy with the goods.
Frankly I bought it without too much enthusiasm and in the end it is super well it heats up quickly and makes beautiful curls so I highly recommend.
Arrived on your date
All Super
Product top recommend with love very much
Product excellent!
I liked the goods very much. Curls turned out super. Order boldly
Everything came whole and in working order. Fast shipping. Separately thanks for the gift I hope will last a long time
The order came very quickly, packed perfectly, complete with gloves and another store put an elastic band for hair as a gift. Already tried to twist, everything is fine. In general, the goods are satisfied
Très bien
I'm happy with my order for 100%. The store is great. I liked that there is a temperature sensor and the ability to adjust it, and the tip itself does not heat up, which makes it possible to hold it with your hand. The kit also includes thermal gloves. The seller put in a gift rubber for hair. order here, everything is very good!
Perfect!
I'm very satisfied
Look top quality ומגיע with gloves ודומיה for hair
Within Weekly
Satisfied very, strongly recommended! Comes with both 2 gloves sweet defense מכוויה!
thank you for my items highly recommended
جميل بس اخترت اكبر حجم وطلع كبير الافضل تاخذون الوسط
Impeccable
Lovely!!!!! Recommend
This is the second, the first daughter took and she was bought 5 years ago.
Excellent מאד satisfied
Stipulated date legacy, now to prove it
Excellent Product, good material and for an acceptable price.
Fast delivery.. it has a good quality
אחלה return relative price!!
Just like the description.Packed well.Everything is ok.
Look מצויין טרם tried
Satisfaite
Super!
Good product!
It's working מצויין
Leave some very nice loops
Thanks to the store, until we try the feedback later
It was more than a month. it was walking in the mail
Everything works. The store put a hair band as a gift) thank you