We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 185 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-20 Business days|
|Canada, Europe||10-20 Business days|
|Australia, New Zealand||10-20 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
It is a little scratched, but for the price it is a really good product. I recommend it.
The goods never came. Money returned
Not very strong
Shipping took over a month, ordered on 11 nov and received it on 17dec. Not that bad though. Product is good so im satasfied
They are tiny fine bob pins I was expecting it to be a medium size bob pins...Otherwise, they have tight grip & ball points at the end which is a good thing.
A little short
still not received
Impeccable packaging, quality product! Certainly recommended from this store
Fine. and thanks a lot for sent.
A little flimsy but still usable
Invisible liked. Packaging whole. Seller recommend
thank you very much
The goods did not come, the money was returned
The Delivery lasted for about 1 Month. You are very light and small. I am very satisfied with the Purchase can I only recommend.
Issued an order on October 10, received November 05. Invisible good, match the description.
It's my second order. Came in 2 weeks, as good as previous ones. I definitely recommend them.
It is a little bit sticky.
It took a long time. Same as in the photo.
Clothespins and toothbrush a bit smaller than pensassi. but OK
The quality is so-so, they are small and flexible, thin, the color will clog immediately :(
Item arrived in a month to Croatia.Looks just like the picture
Most are useful. Thank you
The product never arrived, but the store is very understanding and detailed, he returned my money and wanted me to resubmit the product.
Walked more than a month, arrived wet and rusty, although were packed in two packages
THANK YOU SO MUCH!!!
Alles bestens! Danke. Ich bin zufrieden. Kann man immer gebrauchen :)
They do what they are suppose to do. Quick send, good communication with store. Bare in mind they are a little bit smaller.
Recommend! From România
Świetne. Polecam serdecznie!
We liked this
Bon produit je recommande. Merci vendeur
Шло чёрт знает сколько.Не отслеживалось.Пришло и на том спасибо
Хорошее качество шли больше месяца