SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 185 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-20 Business days |
Canada, Europe |
10-20 Business days |
Australia, New Zealand |
10-20 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Health Beauty Care Online Store (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of www.health-beauty-care.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Шло очень долго, хотела уже открывать спор, так как срок уже прошёл. Но всё же добрался. Сам не очень большой, но для поездок сойдёт. Заправила быстро, но не очень много, просто для теста. Пока не протекает,посмотрим, что будет в дальнейшем. И да, он действительно металлический.
Thanks AliExpress
muy rápido la entrega gracias
всем довольна. шло долго, но все равно не потерялось и приехало до Якутии.
Замечательная удобная штука, ничего не вытекает
Всё как на картинке, маленький удобный дозатор
Доставка три недели
Супер! Доставка три недели
la descripción es cono se muestra en las fotos
A high quality product and a very cooperative store from a distinguished store and I advise you to buy the product from this active and honest seller.
looks good
Love it! Very practical and easy to use!
Excellent.
Really liked. The packaging is a little smaller than I imagined but without problems.
good
Beautiful, I find it excellent Product, I will buy again
Article compliant but this is the first time I wait for an order so long...
Perfect
Fast delivery, I take the second small convenient
Such a cute little thingie:) I haven't tried to use it yet, but I'm very satisfied with the quality so far.
Perfect, same as described i highly recommended it!
Thanks
Very quickly came!
Plastic bottle. Everything was fine.
Товар соответствует описанию
Product came as described, recommended
Thank You
Very usefull
Very handy small size
Awesome!
Everything ok i reccomend
Super Super gadzet!
But the quality of bad perfume flow
nice product, one of my perfume wont fit though
Awesome product... The product took almost one month to receive, but it is worth the wait.
Looks very nice, but unfortunately charge is slow, lot resorts perfumu when przelewaniu, General little recommend
Good quality.
Cool gadget :)
all is ok :)
Parcel did not receive, Ali returned the money
Super thing
Everything is fine
All comply with the description. Recommend
quick shipping, worked perfectly, well made. fills easily
Very quick shipping, good store
Very practical mini perfect size
Everything ok
Все ок
Bien !
has no hole you can unscrew the bottle