SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 185 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-20 Business days
||10-20 Business days
|Australia, New Zealand
||10-20 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Health Beauty Care Online Store (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of www.health-beauty-care.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Everything came right, I haven't used it yet, I'll test it and comment again
Very, very fast delivery, I'm delighted. Ordered September 20, September 24 has already received a notice that the goods can be picked up. Just wow!!! I have not tried to use it yet, I hope I will not be disappointed.
Well, so-so, bought for tape extensions. Keeps until water is wet
It's like the description. I'll try, I'll cancel later.
It's wonderful too good I recommend this store and also came very fast to my country
Take's really powerful. Not very much, and expensive. But the delivery is fast) it's worth it!
The store contacted me and offered to buy 5 PCs, not 3 PCs, because if I ordered three, would have to wait for them from China, and five pieces was one package already in a warehouse in Russia. As a result, I received my 5 PCs. Tapes in four days, which pleased me very much. Thank you very much!)))
The tape came quickly, not yet tried in the case, but looks like in the picture
All Seper, it came quickly weeks 2 passed, until in fact tried, by the way all the Marina I think will be a strong report-it's good to hold
Very good quality Price, recommended.
All right I get to good time
The parcel was served, came before the stated deadline. The store is good.
Es algo pequeño pero todo bien aún no lo he probado ya dejaré otro comentario cuando lo pruebe de momento parece que está todo bien y el envío muy rápido.
All right came early.
It came on time, everything as in the description, good fixation.
Lieliski, ātra piegāde 2 nēdēļas
Hi I arrive very fast in less than a week
arrived fast! thanks!
I love this store!!!!!! Very fast
Товар пришел быстро - соответствует описанию! пока не проверял.
All OK! Fast delivery ! Good store ! Thanks
Считаю что доставка быстрая! Все соответствует описанию)
норм скотч. держит хорошо, но переклеить заново не получится - только новый кусок отрезать
ordered Mar. 29 2019 , revived in 10th April , 12 days shipping to Singapore , Fast Shipping Have not tried the product yet . Thanks Seller
Towar zgodny z opisem. Tak jak na foto .
Llego a tiempo pense que sería más producto
Apesar de ter demorado muito pra chegar, mas acredito que seja por causa da alfândega brasileira. Ainda tive que pagar 15 reais on line de taxa para finalmente o produto ser encaminhado para minha residência. O produto realmente é bom. Com certeza comprarei mais em breve.
except the picture was confusing, so I did not understand I had recieved it (not them).
Ainda não testei na lace pra saber a durabilidade. Porém, o produto veio conforme a descrição. 20 dias úteis pelo epacket, demorou por causa do carnaval. Não foi cobrada a taxa de 15,00 dos Correios. O vendedor acompanha direitinho o rastreamento, bem atencioso. Recomendo.
Быстрая доставка. Все супер
vendedor super atencioso!! Os Correios do Brasil devolveu o produto para china mesmo tendo cobrado os 15.00 mas o vendedor de muita Boa fé postou de volta sem neum custo!!
Recomendo! ⭐⭐⭐⭐⭐ O produto chegou ao Brasil e foi tachado pelos Correios no vir de 15.00 reais. Paguei e mesmo assim não me enviaram e mandaram de volta a China. por e. o vendedor James reeviou novamente com frete grátis.
very good and fast delivery thank you
пришло быстро, клеит хорошо, жаль только его очень мало за эту цену
vendedor atencioso, ótimo atendimento
good but small