SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 185 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-20 Business days |
| Canada, Europe |
10-20 Business days |
| Australia, New Zealand |
10-20 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Health Beauty Care Online Store (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of www.health-beauty-care.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Good
абсолютно ненужный товар
Спасибо.
Доставка долгая!Что касаемо качества,ожидала большего!Упаковка просто в пакет,а это средства гигиены!Еще непонятно как их стирать,верхний слой хлопковый трикотаж,а вот нижний -нетканный материал(а он для одноразового использования),короче ,увидев в живую-не купила бы.Ну,посмотрим,как переживут стирку.
very soft and comfortable. this is the second time I am buying it.
Как в деле не знаю. Похожи на дневные, короткие
All norms. The function is performed.
Very useful I have bought more
It is very not convenient to use because of the button
Second time I buy. Those that bought before, served 3 months with daily soaking in the bleach.
I bought these pads for the second time: pleasant to the body, for the first/last days of the monthly ideal! That would be Black/colored. Because From these stains to wash unrealistically at all.
I love it and they're very comfortable.
Normally for its price, let's see how will be in use.
To the touch is very soft and pleasant, once I check them in action, I will complement the review)
They're small, like protectors.
The best, it's the fourth time I buy them and they really are great!
Pads as in the description and in the picture. Very soft and pleasant to the body. Seller recommend.
They are very comfortable for daily use
excellent
The same as the description, although the back looks disposable, then they'll only last a while, but they're cute and arrived sooner than expected
Good quality, the buttons are strong, the material is soft, stitched well. Took on the last day of the monthly and you can as a daily.
Very convenient .. Quality is good ..
Good ones
I received the parcel quickly, washed it until I used it.
the backing is slightly crinkly, and it tends to slip too far back, but it works well
Normal, comfortable. I use it-everything is good.
The parcel came for a month, they already ordered, they are well washed, only the reverse side is a little shaggy and you need to change the fasteners, tear off quickly.. Thank you very much to the store, I recommend to buy.
Ordered more
Super
Almost like Daily
Good product
The real stuff. Thank you
I did not try it. On one side is cotton, on the other like a clipped fabric
Confess to the description.
Is fine
Corresponds to the description.
To saozhaleniya, the gasket moves out during wearing
Absorb badly, synthetics. Dry for a long time, it is not clear what they have inside.
Excellent. Soft, suitable for every day, especially if you have sensitive skin prone to allergies. Not felt. Well absorbed. I'll order more.
Gaskets took for daily use, I wash in manual, everything is fine, got to the Nizhny Novgorod region. In 3 weeks!
It's like one time.
super
as described. In general it's nice, but can slip and turn on the underwear
The goods is according to the description
Good Daily
The material is similar to the usual pads (disposable) in the case did not try, but the order is satisfied) will save the budget)
All three. All as in the picture. I haven't used it yet. As I try, I will write a review)
great
The product was packed in a puryrku package and arrived in Krasnodar in 3 weeks along with other orders. The size is the same as the daily from the discount. The fabric is very pleasant, absorbing layer, most likely, not cotton wool, as indicated in the description, and some special material, because after washing the cotton wool would be dropped. (But after the washing machine), the pads remained in their original version. I have not checked them actively yet. I took it specifically for majuvies. Later I will add a review.
Thank you and it’s perfect.