SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 185 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-20 Business days
||10-20 Business days
|Australia, New Zealand
||10-20 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Health Beauty Care Online Store (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of www.health-beauty-care.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Not the first time I take it. Strong soft, three times cheaper than in our stores
Very soft. Help or not is not yet known. But let's hope. And so everything is super.
Silicone finger separators, very fleshy. I really liked it. I'm wearing my boots tomorrow, I hope everything will be fine.
I'm not sure it will help!
The leg is comfortable when fitting, it is not known how it will be in daily wear
Great. Soft and wear well
Before Ukraine in the dnypro yagad city, all yak in description, I recommend
The material is well flexible. But it looks good. I will leave additional comments
As on the photo very satisfied with my purchase Thank you store
That's what you see. Veremos if finciona
Fast delivery, good price quality ratio. Seller recommended ++++++
As in the description it arrived before time, thank you
Excellent. Very very soft and comfortable
Excellent, all as it should be
Happy with my purchase
Perfect, as in the photo and description, soft material, very comfortable. Very happy with quality, price and fast delivery. I recommend, in fact I will buy more.
It came very quickly, thanks to the store. I can not say anything yet, let's see ..
I'm going to work.
it seems soft though. I hope it works. got it as a gift for someone else
Exactly what I need.
You are very soft and comfortable to wear, however it is so soft, that hardly a divarication arises.
It's like being seen in the picture only ami makes me hurt between my fingers and I can't use it and I get super fast
I did not receive the product
Maybe the description.
Thanks! Good items!
el producto es idéntico al esperado y de muy buena calidad. llegó dentro del tiempo y en excelente estado
I received it in the joint parcel. Thank you. I gave my wife a test.
Muy buena calidadd, se acopla muy bien
With the store did not communicate, the order was delivered quickly
Meets the promised. Soft material. Arrived fast.
Soft, but I'm not quite comfortable
Silicone is of good quality, it does not smell. It is practical and discreet. Thank you for sending very fast!
The parcel went about two months. Same as the description. Soft, you can wear under socks. Let's see how they will be in use.
Very soft and not moving
no duraron mucho
Product conforms to the description and good quality. They are well suited to toes. Delivered in pairs well packaged.
спасибо продавцу. Товар упакован хорошо, товар качественный.
очень удобные. мягкие. покупал уже. пришли быстро. не мешают при постоянной использовании.
Спасибо большое! Очень понравился товар. Отдельное спасибо за подарочек :)