SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 185 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-20 Business days
||10-20 Business days
|Australia, New Zealand
||10-20 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Health Beauty Care Online Store (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of www.health-beauty-care.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Pleasant soft dense cotton with adjacent underwear is well fixed daily. For me, so the wings are slightly long, tightly fastened to my size of linen (I wear S, the volume of the hips is 91 cm)
tout à fait conforme Pas encore lavées.
I liked the goods! Come quickly. Thanks store
I am very happy with this product and the shipping it was very fast . Thank you
It's fine, but it's short.
Very cool, each in a bag. I'll order more. Thank you!
For some reason I thought that there would be more in size. I did not try, for abundant monthly categorically not enough. And so very satisfied with the order
I liked it very much. Sewn super neat. Cotton is dense, but not waterproof. When used, they are not felt. Fast shipping. Recommend.
Pleasant to the touch, comfortable, though not very well attached to the underwear and can slip. But otherwise an excellent alternative to annoying daily
Once beautiful and soft .. But its size is small
there are two with bags! thanks you
I haven't tried it yet. Blue already washed. I think everything will be OK
At the moment everything is fine, they should be used.
Good product and fast shipping recommended purchase, serious professional store no contact with the seller.
Good small gaskets
They 've arrived correctly. They have good finishes, good seams, match the description. Now I'm going to wash them and hope to comment when I use them.
Great female stuff. Thank you. The store put five stars and wish prosperity in business.
Beautiful gaskets. Thin pay attention!
Cool, quality is good, bags included, size with Palm
Thin-for the last days of monthly or as a insurance with swabs. Packed in an individual pouch. The kind and touch of cotton with the store did not communicate
Satisfied with the order in this store. Sending on the day of order. Delivery to Omsk 21 days. I really liked it. There are two buttons on one side to adjust the circumference of the swimming trunks. Comfortable walking with them. Breathable. From natural materials. Well absorbed. Thought 2 not enough. Enough. Washed easily on both hands and in a washing machine. Suitable instead of disposable towels. For a few days I felt that I create less garbage)))) it's so nice! I advise, take, save and preserve nature!
Fabric pads, fantastic fabric. They come in fabric bag. It's two units and each one comes with his sachet. It took 24 days to reach Spain
Hosszú szállítási idő! Három hónapot vártam rá!
Very good, much more comfortable than disposable
Good quality and fast shipping
Shipping on these is extremely slow. For some reason the system confirmed that I received the item before it arrived. I actually opened a dispute and then canceled it because it finally arrived. Anyway these are pretty weird. They don't seem to be absorbent at all. I put water on them and it was repelling the water, beading up and sliding around and off. Not good, maybe will improve with a wash. I don't recommend these except for very light days, maybe even only days outside of your period. The material is not soft, it is just like muslin. The snaps are nice and normal. They come with a small pouch with a snap too, but it's not a wet bag, it's just a cotton pouch. Weird item. Do not recommend. However, they do look just like the picture.
Wife said that they are too thin for being menstrual pads
On each product extra birochka
Long walked, were very thin
wouldn’t recommend they don’t stay at one place when in use which ruins their purpose
Excellent quality. From different models they are the most comfortable. I buy the second time from this store
Product complies with the description and photos. Excellent quality, provided a convenient package.
Es el terce pedido que hago, super contenta. A explicar: estos no resbalan en la braguita, y el material es suave y fino. Yo los utilizo de salvaslip, ya no compro más deshechables. Comparando con otros de otras formas, estos son muy buenos. Estoy muy satisfecha y recomiendo el vendedor 100%.
Segunda vez que compro, cómodas, RECOMIENDO
Отличные многоразовые прокладки, правда они гг для периода, а скорее, как ежедневен или как защита от протекания если пользуетесь тампонами или менструальной чашей. Милые чехлы и качество ткани приятное. Товар шёл чуть дольше месяца
I'm very satisfied.
Хорошее качество, упаковано в индивидуальные мешочки. Рекомендую!
Très contente du produit. Suffisant en tant que protège slip, ou en fin de cycle.
в случае обильные выделений не подойдет
Tardó 45 días, aún no he probado, se ve bien. Viene con su bolsita, muy práctico
Todo muy OK. Me gustan. La medida del salvaslip es normal. Falta probar.
Соответствует описанию. Доставка с отслеживанием. Рекомендую товар и продавца.
Precies zoals verwacht, goede kwaliteit, geschikt voor weinig vochtverlies