SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 185 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-20 Business days
||10-20 Business days
|Australia, New Zealand
||10-20 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Health Beauty Care Online Store (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of www.health-beauty-care.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Thank you store for fast shipping and delivery! I did not try it at work, but the quality is very good! I like everything!
Thank you very much, now I will buy more size
qualité du produit top, rien a dire. je recommande vivement ce vendeur. le produit est arrivé très vite.
In the Dnepr came in less than a month ukrmail. Recommend
Отправили быстро,пришел за две недели, всё супер,рекомендую!)
10 days delivered! Very happy! Thank you!
Shipping is super fast. Quality as in the photo, excellent
Everything is fine, everyone is happy
The parcel came all the way. Thank you pradavtsu recommend
Thank you to the store, the parcel came in general condition
I really liked this product. I had a rubber stamp before him. Not transparent. That set of plates and stampya bought abroad 13 years ago, when we have this here I did not see. But especially the set was not used, because the old stamp is very difficult to get to the right place on the nail. I hope that with this stamp I will raise my old set. The stamp is very soft. Not used at first, but I even like it more. Fast delivery to the point of issue.
The stamp came defective, with a hole, for work will not go, for release. Very long went, the store long sent the order.
The product is excellent, the pillow is soft, the delivery is fast, I thought it would be a little more, but it's not critical, I recommend
Description corresponds to the goods
no me gustó, no sellaba el dibujo
Пришёл за 24 дня до Алматы, ещё не пробовала в действии
Все как на картинке,работает,но 50 дней доставки в Эстонию очень долго
Супер штамп! Спасибо)
Я заказываю не в первый раз, все отлично
Все соответствует описанию. Спасибо огромное.
подушка, как и у всех, выпадает. осмотрите соответствует
No se si sirve porque aun no lo he usado.
в деле не пробовала, но по виду все хорошо
Штамп пришел в отличном состоянии. Все целое. Спасибо продавцу за прекрасный товар!
18.02 был сделан заказ, 25.03 получила посылку на почте. штампики неплохой, в работе ещё не пробовала) позже дополню отзыв) спасибо продавцу!
Товар не пришёл. Деньги вернули сразу
Отличный продавец! Доставка в Свердловскую область 8 дней!!! В деле не пробовала
на вид крутой набор с деле неп пробовала
Заказывала штампик и две пластинки. Все пришло целое, хорошо упакованное. Сразу попробовала, все работает. Спасибо продавцу.
очень классный, Спасибо!
Еще не опробовала, ро на вид, классный!
штампик отличный,липкий,аккуратненько,все переносит.
Товар не пришёл, деньги вернули
посылка была в пути 50 дней, отправили на 4й день после заказа