Welcome to our shop!! Low Price, High Quality!!
Dear Customer, please be noted that, because of the low price, we normally use China Post Ordinary Small Packet Plus, which only have tracking information in China, but it will come to you within 20-50days, if you don’t receive this item in 60days, please don’t worry, and feel free to contract us. Thank you for understanding.
[China Post Ordinary Small Packet Plus]only have tracking information in China (Order < $7 We Use)
[China Post Registered Air Mail]have whole tracking information, recommend (Order >$7 We Use)
Please leave message to tell us the your choice of style: Pink digital model
For example: J039
If there is no message left, we will randomly send style for you
In case part of models may be out of stock, we reserve the right to send this item randomly.Thank you!
We hope you can choose your favorite style
Thank you for your cooperation.
Hot Sale Products
Notice: the color maybe a little difference from the real item because this figure is scanned.
The real item looks more beautiful.
Dear buyers, we appreciate your business, if you are satisfied with our service, please leave us a positive feedback. Our system will automatically do the same for you. If you have any questions, please contact us first, simply leaving negative or neutral feedback can’t solve the problem.
Please contact us with any comments, questions or suggestions that you may have, we will be happy to assist you.Please contact us for any help or questions. All the mail will be replied within 1 working days. Please ensure your mail box would not blocked / filtered our mails.
We would try our best to serve you with any question / problem. Please contact us first before leaving Negative / Neutral Feedback or open any cases.
We confirm your payment, the transfer date is 2-4 working days; we publish your project, through air mail package (about 18-38 days ,items can be reached). (Sunday,we take a day off), but the holidays or if the project encounters force majeure, may delay a few days.
SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-20 Business days
||10-20 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Shop Healths (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of www.health-beauty-care.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.