SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 185 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-20 Business days |
Canada, Europe |
10-20 Business days |
Australia, New Zealand |
10-20 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Health Beauty Care Online Store (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of www.health-beauty-care.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Se ven bonitos el color está precioso, si vale la pena
they came how they were supposed to the package was not broken the Communication. was great I haven't tried them yet cause I'm waiting on a few ohter packages but when I get the rest I'll be really happy and I'll use them and make sure to buy them
Sie sind sehr gut halten auch sehr gut ich empfehle sie nur weiter :)
Пришли через 10 дней после заказа очень довольна товаром спасибо ❤️
Great, I used the charms they’re beautiful and as in package .
My first time ordering from here and I love it definitely will order from here again
very good quality doesn’t feel cheap for the price at all. my package came fast I use these for acrylic nails
Дуже крутий набір, самі фігурки дуже добре та охайно зроблено, вони не великі та не малі, по розміру з ніготь. A very cool set, the figures themselves are very well and neatly made, they are not big and not small, about the size of a fingernail.
Tal cual la foto, las compré para un regalo y le encantó a mi amiga, muy complacida.
It won’t let me upload a picture but I can say it does look like the photo
very fast delivery.
they are so cute!! It came with a lot less in some of them but it's okay!! I love the bows so so so much!!
Exactly what I’m looking for. They are super cute and many different colors and shapes.
Exatamente como na foto, bastante diverso e cores e qualidade bastante boa, muito satisfeita com a compra
me encantó lo recomiendo muchísimo llego muy rápido exelente volveré a pedir otros súper lindos muy recomendable
these are too cute
I did my nails with these I love it thank you
Exactly like the picture. 2 weeks to receive in the USA (AZ).
These are so cute I thought they were bigger but they still are the bomb
super cute . exactly what was in the pic , exactly what I ordered.
came really fast and they’re reallyyyyy cute. definitely worth it!!
Estan preciosas, igual que en la descripción, volvere a comprar
i love them they're so cute i cant wait to use them
So cute can't wait to use them!!!
The charms are so cute to use if u want to do coquete nails the bows are so adorable love it 10/10 .
superr cute
accurate to the photos, the quality is nice :)))
Not a lot of bows but very well.
this is super cuteeew. I love itt
muito lindo veio super rápido
so cute only thing is smaller than I thought.
so cute love it arrived really quick too
es exelente, rápido y a buen precio
I liked this a lot they were perfect for nails
Cieszę się że już są w pudełku. Są zadowalającej jakości! Duży wybór! Wstążeczki są matowe.
As described but slightly smaller portions than I was expecting. Regardless, love it
Its beautiful. Ship very fast. I will buy again………………………………………………………………………………………………………………………❤️❤️
Llegaron muy rápido, son muy bonitos los moños son 10 de cada color
so cute love the price i payed :)
They look really good and they came very fast. I'll definitely buy more in the future. Thank you!!!
תקשיבו זה ממש יפה וזה עולה גרושים!!!!
Buenos, un poco mas grandes de lo que pensaba, llegaron rápido
Super cute can’t wait to use them!!
J’aime beaucoup ! C’est très joli et pratique, je recommande :)
супер,быстрая доставка
se ven hermosos en las uñas y buena calidad
Muy lindos. llegaron tal cual lo ven en la foto!