We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 185 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-20 Business days|
|Canada, Europe||10-20 Business days|
|Australia, New Zealand||10-20 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
very good product, good results after 1 - 2 months
It remains to try but I have the pressure that it will do some things
The smell at first is a little harsh. Good quality goods, I am satisfied.
3 weeks delivery good quality product I'm recommended
Took but now I will try to see if the product is good excellent store
Arrived on time
one of the fastest package I have received thanks and an yet to use it
Package reached in 3 weeks
excellent store.... very fast delivery...... the seller recommended........
Aind Still not received the product
I still don't prove it.
Oil with a very rich smell, now see if it turns out
40 days already waiting, and the goods are not all. Although the tracking is written, it is already in my country
if the result is good I will complete the last star
посылочка шла довольно долго.ну это ладно. все целое. было упаковано в пупырчатую пленку. через недельку дополню отзыв о результатах. работает или нет. и кстати очень приятно пахнет.
received product haven't tested yet
The package came in Good condition and well packed. Though it takes up to 45days before i get it. Dear store!!! could you please work on the delivery time? I would like to order more next time and I am not ready to wait that long!!
Everything ok .
I recommend store.
it's really good!Thanks.
good. I liked the product.
Ещё не пользовался. Жаль нет инструкции
Excellent Seller, Highly Recommended.
it smells great.
всё в деле, но хочу сказать что действует по тиху но действует
it really grows beard.
Непонятно, работает или нет. Плохо впитывается.
Produto muito bom, chegou em perfeitas condições, recomendo!
Quantity quite small. Haven't seen any results yet
Товар не пришел, но деньги вернули.
потом дополню о эфективности ,а так пахнет вкусно и очень приятное ,в остальном всё хорошо
Good product result is good.