TO： Dear Buyer

There are copy models of our products on aliexpress. they use different material but same model to sell the products, below are our comb different from others:

Hair Straightener Iron Hair Curler Iron Comb Wet Dry Hair Pure Copper Head Electric Environmentally Friendly Titanium Alloy YJ4

Specification:

Model: YJ4

Color: Gold

Powered By: Electirc

Power: 80W

Material: Titanium Alloy

Temperature: 1=124C 5=133C 10=150C 15=166C 20C=210C

Features:

Good Material: Environmentally Friendly Titanium Alloy

Fast Heting: 60s Pre-heating time

Use: Wet & Dry Hair Use

Temperature adjustable

Products Pictures

Hair Straightener Iron Hair Curler Iron Comb Wet Dry Hair Pure Copper Head Electric Environmentally Friendly Titanium Alloy YJ4

Shipping

• All the items will be dispatched within 2-5 business days after your payment is clear.

• Note: Items will arrive in 15-45 business days to worldwide usually. And the arrival time also depends on some factors and different areas.

Warranty

• If the item is defect when you receive it or you are not satisfied with it, please return it within 14 days for a replacement or money back. But the items must be back in factory condition.

Please contact us in advance and check the return address before you return it.

• If item is defective in 3 months, we could send you a new replacement for free or offer full refund after we receive the defective item.

• If item is defective in 12 months, we could also offer you replacement service, but you have to pay for the extra shipping expenses.

Feedback

Our aim is to provide Top Level Customer Service, and our customer service specialists are always standing by to solve any of your problem.

If you enjoy our products, please give us all 5 star feedback, your feedback will motivate us to move forward and provide you with better service. And if you leave the feedback with a beautiful picture of the product, we will send you a coupon as a gift. Please do NOT leave negative feedback without asking for help.

Contact

Please contact us through aliexpress after order or leave message to us, usually we will respond within 2 days.

SHIPPING AND DELIVERY

We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

How do you ship packages?

Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.

Do you ship worldwide?

Yes. We provide free shipping to over 185 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.

What about customs?

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.

How long does shipping take?

Shipping time varies by location. These are our estimates:

Location	*Estimated Shipping Time
United States	10-20 Business days
Canada, Europe	10-20 Business days
Australia, New Zealand	10-20 Business days
Central & South America	15-30 Business days
Asia	10-20 Business days
Africa	15-45 Business days

*This doesn’t include our 2-5 day processing time.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.

REFUNDS & RETURNS POLICY

Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.

Refunds

Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.

If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.

If you received the wrong item you can request a refund or a reshipment.

If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.

Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
Your order did not arrive due to exceptional circumstances outside the control of Health Beauty Care Online Store (i.e. not cleared by customs, delayed by a natural disaster).
Other exceptional circumstances outside the control of www.health-beauty-care.com

*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.

Exchanges

If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.

Please do not send your purchase back to us unless we authorise you to do so.