We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 185 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-20 Business days |
Canada, Europe | 10-20 Business days |
Australia, New Zealand | 10-20 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Кисть хорошая. Посылка шла где-то 1.5 мес. Продавцом и покупкой довольна
Дуже гарні пензлики!) Велике дякую продавцю за якісний товар та хорошу роботу!) Рекомендую товар та продавця!)
love the brush. shipping is so so slow. 2 month took
Кисть с первого взгляда хорошая, но не хватает чуть больше набивки. И лезет ворс сразу
Just arrived and I loved it!
Обалденная кисть и за свою стоимость и нет, очень мягкая ,не колется, упаковка хорошая, коробка+пакет+пупырка . Буду пользоваться! Однозначно рекомендую! Пушистая кисть ,для растушевки
Ordered already many times always good!
first impressions: box came bent and there was alittle shedding overall good brush. Reminds me of morphe brushes :) and also no shedding after wash
OK
Кисти хорошие, говорю как визажист. Номер 224 ворс подлиннее и жёстче, но не причиняет неудобств клиентке, я спрашивала :) Х04 ворс короче и очень мягкий. Растушёвывают отлично обе. Ворс не сыпался. Пока не мыла их. Доставка была максимально долгой, трек не отслеживался. Продавец отзывчивый, был со мной все время на связи.
Кисть пришла очень быстро! Дней за 10! Тени набирает достойно, тушует тоже хорошо. Единственный для меня минус - это длиный ворс, поэтому при растушевке не удобно: кисточка как бы прогибается. Есть опыт покупки и использования подобной кисти (у другого продавца) с ворсом покороче, мне она больше нравится. Это моё мнение, возможно, у вас другое))) Продавец - молодец! Рекомендую!
заказала 1.02 пришли кисти 25.03..пипец как долго..В г.Липецк......
farı muhteşem blande ediyo ♥️
The brush is very soft. Came in about 35 days. Recommended
не пробовала в работе,но ворс плохо набит,вылазит. Доставка до Новосибирска месяц, хотя платная(77 руб)
Отличные кисти, ничего не шатается, ворс не высыпается
Очень хорошие кисти, мягкие, волоски не вылезают.
Second time I order. Love these brushes
Wirklich seht gut
Все отлично!
Отличная кисть! Хорошо и мягко тушует
Такой быстрой доставки я ни как не ожидала,ну не реально быстро
aGood, this was my second order!
Great brush !!